Junior CRM and Marketing Automation Manager

Danone; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

AI Copilot access

Learning platform access

Career growth opportunities

Job summary

Nutricia, part of Danone, is seeking a CRM and Marketing Automation specialist to join our marketing team in Warsaw. You will manage CRM activities across Nutricia brands and craft engaging customer journeys.

You'll collaborate with Marketing, Digital, IT, Legal, and external partners; ensure GDPR compliance; explore AI tools; monitor campaigns and translate data into improvements. Hybrid work with 3 days remote, 2 days in office.

Qualifications

• Experience with CRM, Marketing Automation, Email Marketing or Digital Marketing.
• Ability to manage multiple campaigns and projects with stakeholders.
• Strong data-driven mindset and English communication.

Responsibilities

• Manage CRM and Marketing Automation activities across Nutricia brands.
• Create, launch, and optimize email and customer journey campaigns.
• Work with customer databases, segmentation, and contact management.
• Support integrations between websites and Marketing Automation platform.
• Testing data flows and identifying opportunities to improve processes and customer experience.
• Collaborating with Marketing, Digital, IT, Legal teams, agencies, and external technology partners.
• Ensuring GDPR compliance and data privacy requirements.
• Monitoring campaign performance and turning data into actionable recommendations.
• Exploring new technologies, including AI tools, to make our work smarter and more effective.

Skills

CRM

Marketing Automation

Email Marketing

Digital Marketing

Data analysis

Tools

Marketing Automation platform

iPresso

Website integrations

Job description

About The Job

At Nutricia, we believe great customer communication is about much more than sending emails. It's about understanding customer needs, building meaningful journeys, and using data and technology to create relevant experiences.We're looking for someone who enjoys working at the crossroads of marketing, data, and digital tools. If you're curious, hands-on, and like seeing the direct impact of your work, we'd love to meet you.

What you'll be doing

• Managing CRM and Marketing Automation activities across Nutricia brands.
• Creating, launching, and optimizing email and customer journey campaigns.
• Working with customer databases, segmentation, and contact management.
• Supporting integrations between websites and our Marketing Automation platform.
• Testing data flows and identifying opportunities to improve processes and customer experience.
• Collaborating with Marketing, Digital, IT, Legal teams, agencies, and external technology partners.
• Ensuring CRM activities comply with GDPR and data privacy requirements.
• Monitoring campaign performance and turning data into actionable recommendations.
• Exploring new technologies, including AI tools, to make our work smarter and more effective.

About You

We're looking for someone who already has some experience in CRM, Marketing Automation, Email Marketing, or Digital Marketing and is eager to continue developing in this area.

You'll likely be a great fit if you:

• have worked with a Marketing Automation or CRM platform,
• understand customer journeys, segmentation, and email campaigns,
• enjoy working with data and solving problems,
• can comfortably coordinate multiple projects and stakeholders,
• pay attention to details and like making things work smoothly,
• are proactive and willing to take ownership of your work,
• feel comfortable communicating in English.

It would be great if you also have

• experience with iPresso or a similar platform,
• exposure to website integrations and data flows,
• basic HTML knowledge,
• experience in a regulated industry such as healthcare, pharma, or FMCG,
• curiosity about AI and how it can support marketing and automation activities.

About Us

At NUTRICIA, we believe that food can make a real difference. Together with Żywiec Zdrój and Danone, we work towards one shared mission: bringing health through food to as many people as possible.

• Employment contract in a stable, international company.
• Annual bonus scheme.
• Hybrid working model: 3 days working remotely and 2 days from our Warsaw office (Bobrowiecka 8).
• Opportunity to grow in one of Poland’s top employers, recognized by Forbes and awarded Friendly Workplace.
• Access to AI Copilot to support your day-to-day work and productivity.
• Unlimited learning opportunities through LinkedIn Learning and our internal learning platform, Campus X.
• A culture that supports development through regular feedback and internal career opportunities.
• Wellbeing initiatives including webinars, podcasts, massages, and other activities supporting physical and mental wellbeing.
• Workation benefit allowing you to work remotely for up to 30 days per year from anywhere within the EU.
• Financial support and employee loans available through the Social Benefits Fund.
• Comprehensive benefits package including private medical care (also covering private childbirth), life insurance, Multisport card, employee discounts, and more.
• Cafeteria benefits platform, giving you flexibility to choose benefits that fit your needs.
• Baby welcome package filled with our products for new parents.
• Employee referral programme with rewards for successful recommendations.
• Employee share purchase programme.