Junior Coordinator, Customer Order Managment with Swedish

Kemira; Województwo pomorskie; Hybrid; PLN 77,000 - 89,000; Full time

Benefits offered by this job

Hybrid work culture

Global company environment

Job summary

Kemira is seeking a Junior Coordinator, Customer Order Management with Swedish to join the Customer Operations Water Solutions Nordics Team in Gdansk, Poland. You will support Order-to-Cash, communicate with customers, and help ensure accurate deliveries while collaborating with a diverse team.

Fluent English and Swedish are required, with a logistics background and SAP knowledge considered beneficial. At least 1 year in order management or customer service, strong MS Office skills, and

Qualifications

• Fluent English and Swedish required.
• Logistics background or experience in order management is a plus.
• SAP knowledge is advantageous.
• Minimum 1 year of experience in order management or customer service.
• Strong MS Office skills and good communication.
• Team spirit and cooperation are important.

Responsibilities

• Support Order-to-Cash processes, including order fulfillment and billing.
• Communicate with customers about orders, confirmations and shipment details.
• Help ensure timely deliveries and accurate handling of customer requirements.
• Address and resolve customer complaints and issues promptly.
• Collaborate with internal and external stakeholders to support seamless operations.
• Follow internal policies and targets to maintain process integrity.

Skills

English

Swedish

Order management

Customer service

Communication

Team collaboration

Tools

SAP

MS Office

Job description

Title: Junior Coordinator, Customer Order Managment with Swedish

We are now looking for a Junior Coordinator, Customer Order Management with Swedish to join our Customer Operations Water Solutions Nordics Team. Water Solutions business unit offers a wide range of innovative solutions to optimize all stages of the water treatment process, while safely achieving water quality targets and meeting constantly tightening regulations, serving both municipal and industrial customers globally.

This position is located in Gdansk, Poland.

In this role you will be responsible for:

• Supporting Order-to-Cash process, including order fulfillment and billing.
• Communicating with customers through various channels regarding their orders, confirmations, and shipment details.
• Helping to ensure deliveries and customer requirements are handled efficiently and accurately, with guidance from team members.
• Addressing and resolving customer complaints and issues in a timely manner.
• Collaborating with internal and external stakeholders to support seamless operations.
• Following internal policies and targets to maintain process integrity and compliance.

What you will bring to the team:

• Fluent level of English and Swedish language.
• Logistics background and experience in customs formalities would be an asset.
• SAP knowledge would be an asset.
• At least 1 year of functional experience in order management or customer service.
• Good practical knowledge of MS Office tools.
• Very good communication and interpersonal skills.
• Maintaining good team spirit & cooperation.

Friendly, international atmosphere and a diverse, inclusive, and international work environment

We are leading the way to sustained fair pay in the workplace. As a Fair Pay Certified company, we are taking action to enable ongoing equal pay for equal work. This certification demonstrates our commitment to using trusted and transparent methodologies to analyze pay equity. We are proud to share this achievement as part of our dedication to a fair and equitable workplace for everyone.

Kemira is a global leader in sustainable chemistry for water-intensive industries. We operate globally and serve a wide range of customers including municipal and industrial water treatment companies and the fiber industry. Our solutions and services help secure clean water for millions of people every day and support our customers in advancing circularity and responsible resource use throughout their value chains. In 2025, Kemira reported annual revenue of EUR 2.8 billion with a global team of 4,911 colleagues. Kemira is listed on the Nasdaq Helsinki. www.kemira.com

What you can expect from us:

• Stable job in international organization
• Possibility to grow within company’s structures
• High company standards and a culture based on Kemira’s principles: Focus on Growth, Deliver Value and Collaborate to Succeed
• Flexibility to organize your work between office and remote, in a hybrid work culture
• The starting base salary range for this role is between PLN 6900-8000 per month. Salary ranges may vary depending on location and local market conditions. The actual starting salary will be determined by various factors, including but not limited to relevant work experience, skills and competencies, qualifications, and wider business and organizational needs.