Junior Collections Specialist with German

DELOITTE CE BUSINESS DELIVERY SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ; Wrocław; On-site; PLN 38,000 - 48,000; Full time

Job summary

Deloitte CE Business Delivery Solutions Spółka z ograniczoną odpowiedzialnością seeks a Junior Collections Specialist with German to support accounts receivable in Wroclaw. The role focuses on contacting customers, negotiating payment terms, and maintaining thorough collection records in a fast-paced environment.

The position requires strong communication skills in German and English, attention to detail, and a collaborative mindset to resolve disputes and ensure timely settlements.

Responsibilities

• Manage Overdue Accounts: Proactively contact customers with past-due accounts to secure timely payment.
• Define Payment Plans: Work with customers to establish and manage effective payment plans and terms.
• Maintain Accurate Records: Keep detailed and accurate records of all collection activities, customer interactions, and payment commitments.
• Resolve Disputes: Investigate and resolve billing discrepancies and customer concerns.

Job description

Junior Collections Specialist with German Miejsce pracy: Wrocław

Your responsibilities

• Manage Overdue Accounts: Proactively contact customers with past-due accounts to secure timely payment.
• Define Payment Plans: Work with customers to establish and manage effective payment plans and terms.
• Maintain Accurate Records: Keep detailed and accurate records of all collection activities, customer interactions, and payment commitments.
• Resolve Disputes: Investigate and resolve billing discrepancies and...