Junior Collections Specialist - Hybrid (EN/DE)

Deloitte Central Europe; Poland; Hybrid; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Stable job in multinational company

Flexible hybrid model - 3 office days and 2 remote days

Professional development opportunities

Structured onboarding process

Friendly organizational culture

Attractive benefits

Job summary

Deloitte Central Europe is looking for a Collections Associate to join their finance team in Poland. The role focuses on managing accounts receivable, ensuring timely collections while maintaining customer relationships. Ideal candidates will have 0-2 years of relevant experience, strong analytical skills, and be proficient in English and German. The position offers a stable job in a multinational company with a hybrid working model, opportunities for professional development, and great benefits.

Qualifications

• 0–2 years of experience in Finance Customer Service, Collections, or Accounts Receivable roles.
• Solid understanding of the end-to-end Accounts Receivable (AR) process.
• Strong analytical mindset with a high level of accuracy.

Responsibilities

• Manage overdue accounts by contacting customers for timely payment.
• Define and manage effective payment plans with customers.
• Maintain accurate records of collection activities and customer interactions.
• Resolve billing discrepancies and issues to facilitate payments.
• Collaborate with internal teams to resolve customer issues.
• Report on collection activities and account status.

Skills

Finance Customer Service

Accounts Receivable process

Excellent communication skills

Hands-on with SAP or Oracle

Microsoft Office proficiency

Analytical mindset

Advanced English (C1)

Advanced German (C1)

Tools

SAP

Oracle

Microsoft Office

Job description

Deloitte Central Europe is looking for a Collections Associate to join their finance team in Poland. The role focuses on managing accounts receivable, ensuring timely collections while maintaining customer relationships. Ideal candidates will have 0-2 years of relevant experience, strong analytical skills, and be proficient in English and German. The position offers a stable job in a multinational company with a hybrid working model, opportunities for professional development, and great benefits.