Bilingual AR Collections Specialist (EN/DE)

Deloitte Central Europe; Poland; Hybrid; PLN 126,957 - 190,435; Full time

Benefits offered by this job

Stable job with an employment contract

Flexible hybrid working model

Professional development opportunities

Structured onboarding process

Friendly organizational culture

Attractive benefits

Job summary

Deloitte Central Europe is seeking a motivated Collections Associate to join their finance team in Poland. The successful candidate will manage accounts receivable, ensuring the timely collection of payments while maintaining positive customer relationships. Key responsibilities include contacting customers with overdue accounts, defining payment plans, and keeping accurate records. Candidates should have 0–2 years of experience in Finance Customer Service, strong analytical skills, and advanced proficiency in English and German. The position offers a flexible hybrid working model along with attractive benefits.

Qualifications

• 0–2 years of experience in Finance Customer Service, Collections, or Accounts Receivable roles.
• Solid understanding of the end-to-end Accounts Receivable process.
• Hands-on experience with accounting systems.

Responsibilities

• Proactively contact customers with past-due accounts.
• Work with customers to establish effective payment plans.
• Keep detailed and accurate records of all collection activities.
• Investigate and resolve billing discrepancies.
• Partner with sales and customer service to resolve issues.
• Prepare reports on collection activities.
• Ensure compliance with company policies and legal regulations.

Skills

Finance Customer Service

Analytical skills

Communication skills

Invoicing and cash application

Payment reconciliation

English (B2)

German (C1)

Tools

SAP

Oracle

Microsoft Office

Job description

Deloitte Central Europe is seeking a motivated Collections Associate to join their finance team in Poland. The successful candidate will manage accounts receivable, ensuring the timely collection of payments while maintaining positive customer relationships. Key responsibilities include contacting customers with overdue accounts, defining payment plans, and keeping accurate records. Candidates should have 0–2 years of experience in Finance Customer Service, strong analytical skills, and advanced proficiency in English and German. The position offers a flexible hybrid working model along with attractive benefits.