Collections Specialist - Drive Cash Flow (Hybrid: Remote 2 days/wk)

Deloitte Central Europe; Poland; Hybrid; PLN 127,442 - 191,164; Full time

Benefits offered by this job

Stable employment contract

Flexible hybrid working model

Professional development opportunities

Structured onboarding process

Friendly organizational culture

Job summary

Deloitte Central Europe is seeking a Collections Specialist in Poland. The ideal candidate will manage a moderately complex accounts receivable portfolio, develop effective collections strategies, and mentor junior team members. This role necessitates strong analytical skills, experience in finance customer service, and proficiency in ERP systems like SAP or Oracle. The company offers a stable job with a hybrid working model, professional development, and a friendly organizational culture.

Qualifications

• 2–4 years of experience in finance customer service or related field.
• Understanding of collections' impact on cash flow and accounts receivable.
• Ability to work independently and manage escalations.

Responsibilities

• Independently manage a portfolio of moderately complex accounts.
• Develop account-level collection strategies.
• Coordinate corrective actions to enable timely payment.

Skills

Experience in finance customer service

Analytical and problem-solving skills

Proficiency in ERP/AR systems

Strong Microsoft Excel skills

Excellent verbal and written communication skills

English (C1)

Czech (C1)

Tools

SAP

Oracle

NetSuite

Job description

Deloitte Central Europe is seeking a Collections Specialist in Poland. The ideal candidate will manage a moderately complex accounts receivable portfolio, develop effective collections strategies, and mentor junior team members. This role necessitates strong analytical skills, experience in finance customer service, and proficiency in ERP systems like SAP or Oracle. The company offers a stable job with a hybrid working model, professional development, and a friendly organizational culture.