Junior Collection Specialist with German

AmRest Holdings SE; Poznań; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Sport card

Medicover package

Lunch card

Group insurance

Workation abroad 4 weeks a year

Language training

Job summary

MAN Shared Services Center Sp. z o.o. in Poznań seeks a Junior Collection Specialist with German to manage client relationships and drive timely cash collection.

You will oversee debt collection processes, contact main customers, issue dunning letters, and prepare related reports. The role requires English and German at B2+ level, and experience with MS 365 tools. The position offers flexible work options, onboarding support, language training, and a broad benefits package within a multinational

Qualifications

• First experience in the financial area.
• Fluent English and German at min. B2 level.
• Proficient with M365 tools: Excel, PowerPoint, Teams.
• Strong communication and negotiation skills with customers and stakeholders.
• Experience in an international company.
• Willingness to learn new processes and improve.

Responsibilities

• Proactive customer interaction including management and establishment of client relationships.
• Oversee accurate and timely cash application and debt collection processes.
• Manage overdue receivables through close contact with main customers, issuing dunning letters and reminders.
• Escalate unpaid receivables when needed.
• Collaborate with internal customers such as Branch and Sales Managers, Finance.
• Prepare reports on overdue receivables, bad debts and collection outcomes.
• Proficient operation of cash collection software.

Skills

First experience in finance

Communication & negotiation

International company experience

Openness to learning

Tools

Excel

PowerPoint

Teams

Job description

Junior Collection Specialist with German

What will the daily duties consist of:

• Proactive customer interaction incl. management and establishment of (new) client relationships
• Oversee accurate and timely cash application and debt collection processes
• Actively managing overdue receivables through close contact with main customers, issuing of dunning letters, reminder e-mails
• Responsible for escalations of unpaid receivables
• Effective cooperation with internal customers e.g. Branch and Sales Managers, Finance
• Prepare reports on overdue receivables, bad debts, and collection outcomes
• Proficient operation of cash collection software

What do you need to prove yourself in this position?

• First experience in the financial area
• Knowledge of the English & German language at min. B2 level
• Knowledge of M365 tools (Excel, Power Point, Teams)
• Very good communication and negotiation skills to effectively interact with customers and internal stakeholders
• Previous experience within international company
• Openness to learning new processes and continuous improvement

Our offer for you:

• Attractive benefits package: Sport card, Medicover package, Lunch card and many one-time benefits to choose from in one platform, additional group insurance
• Two additional days of leave per calendar year
• Flexible approach to the starting time and informal dress code
• Ability to perform duties remotely
• ZFŚS - incl. co-financing of holiday rest and a Christmas bonus
• Workation - opportunity to work abroad for 4 weeks a year
• Dedicated implementation supervisor and comprehensive onboarding
• A wide range of language training, with the possibility of implementation in the company or at any language school
• Specialized training, tailored to the development path and employee needs
• Brak dresscode’u

AsMAN Shared Services Center Sp. z o. o. (transforming into MAN Global Business Services Poland) we provide services in the field of accounting, finance, as well as orders and purchases for the needs of MAN Truck & Bus production and sales companies in Poland, Germany, Austria, Great Britain, Turkey, Spain, Italy, Portugal, Czech Republic, Slovakia, Slovenia, Switzerland, Hungary, Denmark, Norway and France.
MAN Shared Services Center Sp. z o.o. as one of the two oldest SSCs in Poznań, it is one of the co-founders of the regional branch of the ABSL association.

By applying, I consent to the processing of my personal data and other data contained in my application and CV for the purposes of the current recruitment process, conducted by the company in accordance with the provisions of the Personal Data Protection Act of August 29, 1997. Information Obligation We hereby inform you that the Data Controller is MAN Shared Services Center sp. z o.o., with its registered office at ul. Kolorowa 6 in Poznań. Personal data will be processed for recruitment and contact purposes. Providing your data is voluntary, however, if you do not provide it, we will not be able to consider your application. The legal basis for processing is your consent (which you voluntarily express by submitting documents) and applicable law. Service providers necessary for the data controller's operations, such as software providers, may have access to the data provided. We hereby inform you that you have the right to request access to, rectification, deletion, and portability of your personal data, as well as the right to restrict processing or object to processing. You have the right to lodge a complaint with the President of the Personal Data Protection Office. Your data will be processed for the duration of the recruitment process, unless you consent to participate in future recruitment processes. You can withdraw your consent at any time. To communicate with us regarding the processing of your personal data, please use the form available at: https://www.man.eu/pl/pl/general/data_subject_rights.html