Junior Business Support with French

EY; Katowice; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

EY Global Delivery Services Poland in Katowice is seeking French-speaking professionals to join our dynamic team. You will perform high-quality analysis in VIM analytics, create and maintain the vendor database, and verify data while supporting processes for our clients.

This role combines office presence with remote work in a hybrid setup: 2 days in the office and 3 days remote. A strong command of French (written and spoken) and English (B2+), plus proficiency in MS Office, are essential to

Qualifications

• Fluent in French (written and oral).
• English knowledge at least B2 (written and oral).
• Proficient in MS Office (Excel, PowerPoint, Outlook).
• Excellent communication and organizational skills.
• Strong customer service, responsiveness and quality.
• Team player who can organize teamwork.
• Knowledge of SAP environment (ideally).

Responsibilities

• Perform high-quality analysis in the area of VIM analytics.
• Create, modify and maintain vendor database.
• Verify data, contact the client and provide support on process steps.
• Participate in client calls providing updates on the process.
• Support best practices by providing proactive assistance to stakeholder needs.

Skills

French fluency

English proficiency

MS Office

Communication skills

Customer service

Team player

SAP environment

Tools

SAP

Job description

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

The opportunity

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

Your Key Responsibilities

• You will be in charge performing high-quality analysis in the area of VIM analytics
• You will be responsible for creating, modifying and maintaining vendor database
• You will verify data, contact the client and provide support on process steps.
• Participation in calls with the client providing update on the process,
• Support best practice by providing a proactive assistance in stakeholders needs

Skills And Attributes For Success

• You are fluent in French language (written and oral)
• You have a good English knowledge (written and oral) at least B2 level
• You possess a very Good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communication and organizational skills
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are a good team player and are able to organize team work

To qualify for the role, you must have

• Excellent communications and organizational skills (including remote communication)
• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are strong and highly motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

Ideally, you'll also have

• Self-educate and seek additional knowledge
• Knowledge about SAP environment
• Ability to prioritize workload and deliver outputs within deadlines

What We Look For

• Team player: self-driven and ability to work independently.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one's other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The Exceptional EY Experience. It's Yours To Build.

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