Junior Business Support with French

Ernst & Young Advisory Services Sdn Bhd; Katowice; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Global opportunities

Job summary

EY Global Delivery Services Poland is seeking French-speaking candidates to support VIM analytics, vendor data management, and process support within a dynamic team in Katowice (2 days in office / 3 days remote).

Join EY to collaborate with global teams, develop in a multinational environment, and grow through continuous learning, flexible work arrangements, and focus on quality and client satisfaction.

Qualifications

• Excellent communications and organizational skills (including remote communication).
• Detail oriented and eager to analyse and solve complex process cases.
• Exceptional customer service skills, including responsiveness and commitment to quality.
• Strong, highly-motivated work ethic and ability to prioritize tasks in a fast-paced environment.
• Knowledge about SAP environment (advantageous).

Responsibilities

• Perform high-quality analysis in the area of VIM analytics.
• Create, modify and maintain vendor database.
• Verify data, contact the client and provide support on process steps.
• Participation in calls with the client providing update on the process.
• Support best practice by providing a proactive assistance in stakeholders needs.

Skills

French language

English (B2)

MS Office

Communication skills

Organizational skills

Customer service

Team player

Tools

SAP environment

Job description

The opportunity

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

Your key responsibilities

• You will be in charge performing high-quality analysis in the area of VIM analytics
• You will be responsible for creating, modifying and maintaining vendor database
• You will verify data, contact the client and provide support on process steps.
• Participation in calls with the client providing update on the process,
• Support best practice by providing a proactive assistance in stakeholders needs

Skills and attributes for success

• You are fluent in French language (written and oral)
• You have a good English knowledge (written and oral) at least B2 level
• You possess a very Good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communication and organizational skills
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are a good team player and are able to organize team work

To qualify for the role, you must have

• Excellent communications and organizational skills (including remote communication)
• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are strong and highly-motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

Ideally, you’ll also have

• Self-educate and seek additional knowledge
• Knowledge about SAP environment
• Ability to prioritize workload and deliver outputs within deadlines

What we look for

• Team player: self-driven and ability to work independently.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.