Junior Business Support Specialist with French

EY; Katowice; Hybrid; PLN 72,000 - 108,000; Full time

Job summary

EY Global Delivery Services Poland in Katowice is seeking a French-speaking professional to join a dynamic team. This hybrid role requires strong analytical skills, excellent communication, and a solid command of MS Office to support internal processes.

You will conduct risk analysis (PACE, AML), assist clients with tools, prepare reports and presentations, and coordinate project milestones. This position offers growth within EY's global network and a collaborative, inclusive culture.

Qualifications

• Fluent in French (written and spoken).
• Good English knowledge (B1 or higher).
• Strong MS Office skills (Excel, PowerPoint, Outlook).
• Excellent communication and organizational abilities.
• Detail-oriented with strong analytical approach.
• Proactive with ability to manage multiple tasks.
• Customer service mindset and client-focused.

Responsibilities

• Conduct high-quality analysis of potential risks across EY processes (PACE, AML).
• Support clients in the use of related internal tools.
• Develop subject matter expertise on related tools and databases.
• Provide data quality checks and process-related analysis on projects.
• Prepare PowerPoint presentations based on reports.
• Participate in calls, trainings and meetings with Client to ensure process flow.
• Create and maintain processes and strategy.
• Coordinate C2C project execution, ensure milestones, actions and deadlines.
• Support best practice by providing proactive assistance to stakeholders.

Skills

French language

English language

MS Office

Communication skills

Organizational skills

Analytical thinking

Customer service

Proactive attitude

Time management

Tools

Microsoft Office

Job description

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

Your Key Responsibilities

As a part of a team, you will act as a process expert and area specialist in order to provide consistent, high quality services. Your main duties will be :

• Responsibility for conducting high-quality analysis of potential risks across EY organization (PACE, AML processes)
• Responsibility for supporting clients in the use of related internal tools
• We will expect you to develop subject matter expertise on related tools and databases
• You will be providing data quality checks and providing process related analysis on ongoing projects
• You will be preparing Power Point presentations based on various reports
• Participation in calls, trainings and meetings with Client in order to ensure process flow would be equally important for you to succeed in this role
• Create and maintain processes and strategy
• Coordinate C2C project execution, ensure all milestones, actions and deadlines are met
• Support best practice by providing a proactive assistance in stakeholders needs

Skills And Attributes For Success

• You are fluent in French language (written and oral)
• You have a good English knowledge (written and oral) at least B1 level
• You possess a very Good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communication and organizational skills
• You are detail oriented and eager to analyze and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are strong and highly-motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

What We Look For

We are interested in hiring a French-speaking candidate, team player with strong communication and organization skills as well as proactive attitude, with high level of energy. You should be able to independently complete your regular responsibilities according to deadlines, communicate with other teams in order to resolve daily challenges and show professionalism while day-to-day contact with EY clients and partners

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The Exceptional EY Experience. It’s Yours To Build.

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