ITIL Service Transition Lead

Diverse CG Sp. z o.o. Sp.k.; Województwo pomorskie; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Constant support of dedicated consultant

Job summary

A recruitment company is seeking a Service Transition Manager in Poland. This role involves supporting the service transition function, driving transition activities, and ensuring effective stakeholder communication. Ideal candidates should have experience with complex organization structures, knowledge of banking or IT processes, and strong facilitation skills. Additional benefits include private medical care and support from a dedicated consultant.

Qualifications

• Experience with complex stakeholder landscapes in large organizations.
• Strong facilitation and communication skills.
• Understanding of banking and/or IT operations and processes.

Responsibilities

• Support Service Transition Management function by monitoring and anchoring deliveries transitioned to line organization.
• Drive transition activities and execute project retrospective sessions.
• Facilitate stakeholder communication across complex organizational landscapes.

Skills

Stakeholder management

Communication skills

Project management support

Change management

ITIL understanding

Facilitation skills

English proficiency

Job description

A recruitment company is seeking a Service Transition Manager in Poland. This role involves supporting the service transition function, driving transition activities, and ensuring effective stakeholder communication. Ideal candidates should have experience with complex organization structures, knowledge of banking or IT processes, and strong facilitation skills. Additional benefits include private medical care and support from a dedicated consultant.