Bilingual IT Support Associate (English/Spanish)

Hitachi, Ltd.; Wrocław; On-site; PLN 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Benefits

Career Growth

Diversity & Inclusion

Job summary

GlobalLogic in Wrocław is seeking a motivated recent graduate for an entry-level IT support role. You will interact in English and Spanish, provide client inquiries assistance, and work within a dynamic ticketing system to deliver high-quality service.

This office-based position offers growth through learning and collaboration with diverse teams, focusing on accuracy, confidentiality, and contributing to global digital projects with real impact.

Qualifications

• Proficient in English and Spanish
• Chile region knowledge (experience of living or travelling)
• Able to work in a team
• Detail-oriented with good data handling

Responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

Analytical thinking

Teamwork

Attention to detail

Client focus

Policy guidelines

Annotation

Job description

GlobalLogic in Wrocław is seeking a motivated recent graduate for an entry-level IT support role. You will interact in English and Spanish, provide client inquiries assistance, and work within a dynamic ticketing system to deliver high-quality service.

This office-based position offers growth through learning and collaboration with diverse teams, focusing on accuracy, confidentiality, and contributing to global digital projects with real impact.