Middle Project Support Specialist with Maltese IRC305571

GlobalLogic Inc.; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Empowering Projects

Growth & Learning

Career Development

Comprehensive Benefits

Flexible Opportunities

Job summary

GlobalLogic Inc. in Wrocław is seeking a Middle Project Support Specialist to provide first-line support in Maltese and English, resolve client inquiries and deliver services aligned with project KPIs. You will work on-site, collaborate in a team, and maintain strict confidentiality of data.

The role emphasizes analytical thinking, policy comprehension, and client focus. GIS experience is a plus, with opportunities to grow within a global IT engineering environment.

Qualifications

• Mandatory knowledge of Maltese language (min. B2 level).
• Knowledge of English (min. B2 level).
• Analytical thinking and ability to work in a team.
• Ability to comprehend project policy guidelines and maintain confidentiality.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

Maltese language

English language

Analytical thinking

Teamwork

Policy guidelines

Attention to detail

Client focus

GIS experience

Job description

Middle Project Support Specialist with Maltese IRC305571

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using Montenegrin, and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

• Work from the office
• Monday-Friday

Requirements

• Mandatory knowledge ofMaltese language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Client focus
• Nice to have : GIS system experience.

Job responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

#LI-AB3 #LI-On-site

What we offer

• Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
• Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
• Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
• Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
• Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.