IT Applications Specialist — Hybrid Role, Krakow

DS Smith; Kraków; Hybrid; PLN 60,000 - 80,000; Full time

Job summary

DS Smith is seeking an IT Application Specialist in Krakow to provide high-quality support for IT applications, enhance existing solutions, and contribute to the ongoing development of the organization’s applications architecture. In this role, you will work closely with business analysts and stakeholders to drive the analysis and design of application solutions, while ensuring effective application services.

The ideal candidate should have a strong IT background, proven analytical abilities, and fluency in English. Join DS Smith to make a positive impact with sustainable packaging solutions.

Qualifications

• Fluency in English is essential.
• Proven ability to investigate and troubleshoot problems.
• Experience in defining and documenting operational processes.

Responsibilities

• Provide second line application support to existing live locations.
• Ensure application services align with internal IT SLAs.
• Document solutions and train service desk staff.

Skills

IT background

Fluency in English

Analytical skills

Problem-solving abilities

Experience with ERP solutions

Communication skills

Job description

DS Smith is seeking an IT Application Specialist in Krakow to provide high-quality support for IT applications, enhance existing solutions, and contribute to the ongoing development of the organization’s applications architecture. In this role, you will work closely with business analysts and stakeholders to drive the analysis and design of application solutions, while ensuring effective application services.

The ideal candidate should have a strong IT background, proven analytical abilities, and fluency in English. Join DS Smith to make a positive impact with sustainable packaging solutions.