IS Business Analyst

ABB; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

ABB is seeking a senior Business Analysis professional to bridge the gap between technical environments and business needs. You will analyze IS solutions, translate requirements, and support decision-making for new or changed IS services within the Integrity domain.

You will collaborate with global stakeholders, lead modelling for significant changes, and drive continual service improvement across Legal & Integrity functions. A strong BA foundation and English proficiency are essential.

Qualifications

• Extensive experience in Azure DevOps, Microsoft 365, and business processes within Integrity domain.
• 10+ years in Business Analysis with stakeholders, development teams, and service delivery.
• Advanced knowledge of Azure DevOps, Power Platform, SharePoint Online, Teams, ITIL, and requirements management.
• Strong stakeholder engagement, problem-solving, process optimization, and continuous improvement drive.
• Degree in Computer Science/IT/BIS or related field with proven experience in business process analysis and solution design.
• Proficient English communication for global collaboration; certifications in BA/Agile/ITIL are a plus.

Responsibilities

• Bridge technical and business needs by analyzing IS solutions and services.
• Translate requirements into specifications for internal/external delivery teams.
• Apply business process knowledge to align IS solutions with activities.
• Conduct advanced modelling for major change programs.

Skills

Azure DevOps

Microsoft 365

Power Platform

SharePoint Online

Microsoft Teams

ITIL

Requirements management

Agile/Scrum

Stakeholder engagement

English communication

Education

Bachelor’s in Computer Science / Information Technology / Business Information Systems

Tools

Azure DevOps

Microsoft Power Platform

SharePoint Online

Microsoft Teams

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Service Owner

Your Role And Responsibilities

In this role, you will have the opportunity to bridge the gap between the technical environment and the business. Each day, you will use data analytics to assess processes and outline problems, opportunities, and solutions, to support decisions for new or changed Information Systems (IS) solutions or services. You will also showcase your expertise by supporting constantly in the continual service improvement process.

The work model for the role is:

This role is contributing to the Functional Technology Services - Legal & Integrity - Globally.

Main stakeholders are Core Integrity Function.

You will be mainly accountable for:

• Providing business analysis, supplying technical and business process / data expertise, and supporting deci-sions for new or changed IS solutions/services within scope.


• Collecting and translating requirements for projects and changes into specifications for internal and external delivery parties.


• Applying related business processes knowledge to shape and align IS solution/services to build and deliver activities.


• Conducting advanced modelling activities for significant change programs.

Our team dynamics

You will join a talented, high performing team, where you will be able to thrive.

Qualifications For The Role

• You are immersed in and highly skilled in Azure DevOps, Microsoft 365 technologies, and business pro-cesses within the Integrity, Ethics & Compliance domain.


• You have 10+ years of experience in Business Analysis, working closely with business stakeholders, develop-ment teams, and service delivery organizations to translate business requirements into scalable technology solutions.


• Possess advanced knowledge of Azure DevOps, Microsoft Power Platform, SharePoint Online, Microsoft Teams, Service Management processes (ITIL), and requirements management methodologies.


• You are passionate about stakeholder engagement, problem-solving, process optimization, and driving con-tinuous improvement through collaboration and innovation.


• Degree in Computer Science, Information Technology, Business Information Systems, or related discipline, with proven experience in business process analysis, requirements engineering, and solution design.


• You are at ease communicating in English, with the ability to engage effectively with global stakeholders across business and technical teams.


• Relevant Business Analysis, Agile, Scrum, or ITIL certifications are considered an advantage. A valid work permit/visa for the job location is required where applicable.

Optional \"Nice to Have\" qualifications:

• Experience supporting Ethics & Compliance, Integrity, Case Management, Whistleblower, Investigations, GDPR, or Regulatory Compliance processes.


• Familiarity with requirements gathering, process mapping, user story creation, UAT coordination, backlog management, and change management.


• Experience working in Agile delivery teams using Azure DevOps.


• Exposure to AI-enabled solutions, automation, reporting, and data governance initiatives.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?