Intermediate Salesforce Admin

NEXTREND - GmbH; Kraków; On-site; PLN 120,000 - 150,000; Full time

Benefits offered by this job

Attractive employment conditions

Participation in interesting projects

Opportunities for skill development

Friendly working atmosphere

Job summary

A dynamic large international company is seeking a Salesforce Administrator to manage the Salesforce platform, ensuring user setup, permissions, and data integrity. The ideal candidate has proven experience in Salesforce, strong data management skills, and excellent problem-solving abilities. The role offers flexible work options, tools for success, and involvement in international projects within a friendly atmosphere.

Qualifications

• Proven experience as a Salesforce Administrator or similar role.
• Strong knowledge of user management and security configurations.
• Expertise in creating reports and dashboards in Salesforce.

Responsibilities

• Administer and maintain the Salesforce platform.
• Monitor data integrity and perform regular audits.
• Provide first-level user support and troubleshoot issues.

Skills

Salesforce Administration

User management

Data management

Problem-solving

CRM Analytics

Fluent English

Tools

Salesforce Flows

Data Loader

Excel

Job description

Your mission

• Administer andmaintaintheSalesforce platform, including user setup, roles, profiles,permissionsand security configurations
• Monitor and manage data integrity, performing regular data audits,cleaningand migration
• Provide first-level user support, troubleshooting issues andassistingusers with Salesforce functionality
• Manage and track support tickets, ensuringtimelyresolution and clear communication with internal stakeholders
• Identifysystem issues and document them clearly for escalation or resolution
• Create andmaintainreports and dashboards to support business insights and decision-making
• Create andmaintainautomation using Salesforce Flows and other declarative tools.
• Provide Training and guidance to users totimproveadoption and effective user of Salesforce
• Collaborate with cross-functional teams toidentifyopportunities for process improvement and system optimization

Your profile

• Proven experience as a Salesforce Administrator or in a similar Salesforce role, ideally in Sales and Service Cloud
• Strong knowledge of user management, permission sets, profile and sharing settings
• Strongexpertisein creating reports and dashboards in Salesforce, CRM Analytics experience is a plus
• Experience in data management and related tools (such as Data Loader, Inspector Reloaded, Excel)
• Working knowledge of Salesforce flows and declarative automation tools
• Excellent communication,collaborationand problem-solving abilities
• English Fluent,additionallanguages are a plus

Why us?

• Attractive employment conditions in a well-established company with a strong market position
• An interesting role in a dynamically growing, large international company
• Possibility of hybrid work (modern office in Warsaw) or 100% remote
• Necessary work tools provided
• Participation in interesting projects with international scope
• Opportunities to develop skills through courses and training
• Participation in international team-building events organized by the company’s headquarters in Germany
• A friendly and informal working atmosphere