Insurance Operations Trainee

Michael Page; Województwo pomorskie; Hybrid; PLN 54,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Private healthcare

Life insurance

MyBenefit cafeteria platform

Relocation assistance

Career growth

Competitive compensation

Job summary

Acrisure operates an Insurance Operations Trainee role in Gdańsk to learn how contracts, premiums and payments are processed for the London insurance and reinsurance business. You will work alongside experienced colleagues to support brokers, account managers and finance teams.

The role covers entering contracts, processing transactions, tracking progress, handling queries, supporting submissions and data reporting.

Qualifications

• Interest in insurance or financial services.
• Willingness to learn London Market processes and terminology.
• Basic skills in Outlook, Word and Excel.
• Ability to work with numbers and data with accuracy.

Responsibilities

• Enter and check contracts, process transactions and prepare invoices for London business.
• Track contract and transaction progress against deadlines.
• Check contract documents and data to support accurate market closing.
• Handle routine queries and escalate complex matters when needed.
• Support submissions and data queries under supervision.
• Assist with bordereaux for delegated authority business.
• Check, record and process insurance premiums.
• Match and allocate payments; flag items for review.
• Prepare and check data for statistical reporting.

Skills

Interest in insurance

Data entry

Attention to detail

Confidence with numbers

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

We are looking for an Insurance Operations Trainee to join Acrisure's newly developing team in Gdańsk to support its London insurance and reinsurance business. You will learn how contracts, premiums and payments are processed, working alongside experienced colleagues to support brokers, account managers and finance teams.

We are recruiting for Acrisure, a global fintech and insurance solutions company expanding its presence in Poland through a new operational hub in Gdańsk's Olivia Centre. The hub supports international operations across Finance & Accounting, FP&A, Compliance, IT, Cybersecurity and HR. This role will support Acrisure Re, an Agency Partner of Acrisure LLC, working within insurance and reinsurance operations for the London Market. Globally, Acrisure operates across 19 countries, employs around 20,000 people and generates approximately $5 billion in annual revenue. As one of the world's 10 largest insurance brokers, the group continues to pursue ambitious growth plans, with a collaborative, entrepreneurial culture centred on ownership, innovation and delivering value to clients.

Description

• Enter and check contracts, process transactions and prepare invoices for London business.
• Track contract and transaction progress against internal and external deadlines.
• Check contract documents and data to support accurate market closing.
• Handle routine internal queries and escalated complex matters.
• Support FDO and Velonetic submissions and queries under supervision.
• Assist with written and paid bordereaux for delegated authority business.
• Check, record and process insurance premiums.
• Match and allocate payments, flagging items requiring review.
• Prepare and check data for statistical reporting.
• Learn how accurate data supports profit commission calculations.

Profile

• Interest in insurance, financial services, operations, data or business administration.
• No insurance experience required; office, customer service or data entry experience is a plus.
• Willingness to learn London Market processes, systems and terminology.
• Basic Microsoft Outlook, Word and Excel skills.
• Confidence working with numbers, data and detailed information.
• Clear communication and confidence to ask questions.
• Accuracy, organisation and a careful approach to following procedures.
• Ability to recognise when a task needs checking or escalation.
• Willingness to learn varied tasks, take feedback and own your development.
• Ability to manage priorities with support and stay calm under deadlines.
• A collaborative approach, keeping colleagues informed.
• Curiosity about how processes work and why they matter.
• Awareness of how timely, accurate work supports clients and colleagues.

Job Offer

• Private healthcare package with Luxmed
• Life insurance with Unum
• MyBenefit cafeteria platform
• Hybrid work model - 3 times per week from the office in Gdańsk (after completing 3m probation period working 4 times per week from the office)
• Relocation support for selected roles - we'll help make your move to Gdańsk easy with financial relocation assistance tailored to you or your family
• Competitive compensation that reflects your impact
• Real career growth and learning opportunities within a global organization