Inside Sales Engineer

Alfa Laval; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Co-financing of sports activities

Holiday vouchers

Team-building events

Employee Capital Plans - PPK

Job summary

Alfa Laval is seeking an Inside Sales Engineer for our Service Division in Poland. You will combine technical expertise with customer focus to identify opportunities, provide solutions, and assist customers throughout the sales process.

Responsibilities include technical/commercial support during selection, preparing quotations in CRM, and building long-term relationships with customers and partners.

Qualifications

• Technical education in a related field.
• 2+ years in a similar inside sales or customer support role.
• Fluency in Polish and English (B2+).
• Strong communication, teamwork and presentation skills.

Responsibilities

• Provide technical and commercial support during the selection process.
• Support sales team and cooperate with customers.
• Prepare and manage quotations in CRM.
• Identify new business opportunities and build relationships.
• Support Alfa Laval partners with guidance.
• Understand customer needs and deliver value-driven service solutions.

Education

Tech education

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leaning technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are looking for an Inside Sales Engineer to join our Service Division and support the growth of Alfa Laval’s service business. In this role, you will combine technical expertise and customer focus to identify opportunities, provide solutions, and support customers throughout the sales process.

Key Responsibilities

• Provide customers with technical and commercial support during the selection process, ensuring Alfa Laval’s service solutions meet their requirements.
• Cooperate closely with customers and actively support the sales team.
• Prepare and manage quotations using CRM systems.
• Identify new business opportunities and build long-term relationships with customers and business partners.
• Provide support and guidance to Alfa Laval partners.
• Understand customer needs and contribute to delivering value-driven service solutions.

Your Profile

• Technical education (Chemistry, Engineering, Food Processing, or a related field).
• Minimum 2 years of experience in a similar role (inside sales, technical support, customer support, or service-related position).
• Fluency in Polish and English proficiency at B2+ level.
• Strong communication skills, customer-oriented mindset, and ability to work effectively in a team.
• Strong analytical and organizational skills.
• Good presentation and customer interaction skills.

We Offer

• Stable employment in an international company based on a full-time
• Onboarding and job-specific training
• Work in a friendly team of experienced professionals
• Benefits package (private medical care, life insurance, co-financing of sports activities, holiday vouchers, team-building events, Employee Capital Plans - PPK)

We value diversity, equity, and inclusion in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit for a role. To help us achieve this, we use Pymetrics assessments, and upon application, you will be invited to play the assessment games. Playing these games is mandatory.