Hybrid Technical Support Engineer - eOps/SDS

Airbus Helicopters; Województwo pomorskie; Hybrid; PLN 110,000 - 140,000; Full time

Benefits offered by this job

Private medical coverage

Sport card

Mental health support platform

Life insurance

Employee share scheme

Meal and commuting support

Training and development (3000 PLN per

Occasional international travel

Job summary

Airbus Helicopters Polska Sp. z o.o. via Skywise Data Services invites you to join the Level 2/3 technical support team for eOperations.

You will act as the technical interface for EMEA airline customers, ensuring data flow stability and fast incident resolution. You will coordinate EIS readiness as a project with global stakeholders and collaborate across the Airbus ecosystem including DIIA, SDOA, and Palantir Foundry-based platforms.

Qualifications

• 3+ years in a technical customer support or application engineering role (L2/L3).
• Degree in Computer Science, Information Technology, or Aviation-related technical field.
• Fluency in English is mandatory; French, Spanish, or German is an asset.

Responsibilities

• Resolve technical issues on eOps and SDS platforms.
• Coordinate EIS readiness as a project with global stakeholders.
• Collaborate across Airbus ecosystem including DIIA, SDOA, 1SYAC, SDSC, and 1VVAD.
• Participate in on-call rotations for weekend/holiday coverage.

Skills

SQL

IMACS

GDB

ArGO

SOMF-GT

ACARS

FOQA/FDM

FOMS/MRO

Palantir Foundry

Cloud architecture

API/ETL

English fluency

Education

Degree in Computer Science, Information Technology, or Aviation-related field

Tools

IMACS

GDB

ArGO

SOMF-GT

Palantir Foundry

Job description

Airbus Helicopters Polska Sp. z o.o. via Skywise Data Services invites you to join the Level 2/3 technical support team for eOperations.

You will act as the technical interface for EMEA airline customers, ensuring data flow stability and fast incident resolution. You will coordinate EIS readiness as a project with global stakeholders and collaborate across the Airbus ecosystem including DIIA, SDOA, and Palantir Foundry-based platforms.