Hybrid Junior Google Cloud Support Engineer

PeopleForce Ltd.; Wrocław; Hybrid; PLN 89,000 - 156,000; Full time

Benefits offered by this job

Compensated days off

Group insurance

Private medical care

Hybrid work

Annual retreats

Company equipment provided

Job summary

FOTC, a team of cloud enthusiasts, is seeking a Google Workspace technical support specialist. Based in Wrocław with hybrid work, you will handle daily customer support for SaaS services, assist migrations, and contribute to training materials.

We welcome initiative and English fluency; Polish proficiency is a plus. You will participate in intro and technical sessions and may speak at events. Join us to turn complex cloud challenges into simple solutions.

Qualifications

• Experience in IT environment (DNS, OS, networks) is a plus.
• Knowledge of Google services (Gmail, Drive, Calendar).
• Willingness to work with customers daily and provide support.

Responsibilities

• Participating in resolving technical issues for clients regarding SaaS services.
• Supporting SaaS product training, including materials and modules.
• Assisting with migrations from third-party solutions to SaaS platforms.
• Co-participating in industry events with organizational and technical support.
• Providing support for sales and marketing departments.

Skills

Customer support

English (C1)

Polish (C2)

Tools

Gmail

Google Drive

Google Calendar

CLI

Linux basics

Job description

FOTC, a team of cloud enthusiasts, is seeking a Google Workspace technical support specialist. Based in Wrocław with hybrid work, you will handle daily customer support for SaaS services, assist migrations, and contribute to training materials.

We welcome initiative and English fluency; Polish proficiency is a plus. You will participate in intro and technical sessions and may speak at events. Join us to turn complex cloud challenges into simple solutions.