Hybrid IT Retail POS Support Specialist

Experis ManpowerGroup Sp. z o.o.; Polska; Hybrid; PLN 42,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Experis ManpowerGroup Sp. z o.o. is seeking an IT Retail Support Specialist (POS) to provide store IT support across our retail network in Poland. You will configure and deploy store hardware, troubleshoot issues, and support software rollouts.

The role offers a permanent contract and a hybrid work model, with two office days per week, and occasional travel to stores. Fluent Polish and English are required; experience with POS systems and retail IT is a plus.

Qualifications

• 3–5 years of experience in IT support or POS support.
• Experience supporting retail stores and POS hardware.
• Fluent Polish and English.
• Willingness to travel occasionally.

Responsibilities

• Provide IT support for stores and retail systems.
• Configure and deploy store hardware and peripherals (terminals, scanners, printers, laptops, tablets).
• Troubleshoot issues and coordinate resolutions with internal teams and vendors.
• Support software updates, upgrades and rollouts.
• Participate in IT projects and new store implementations.
• Deliver remote and on-site support as needed.
• Train store employees on IT systems and tools.

Skills

IT Support

Retail IT

POS Support

Troubleshooting

Communication

Polish-English

Job description

Experis ManpowerGroup Sp. z o.o. is seeking an IT Retail Support Specialist (POS) to provide store IT support across our retail network in Poland. You will configure and deploy store hardware, troubleshoot issues, and support software rollouts.

The role offers a permanent contract and a hybrid work model, with two office days per week, and occasional travel to stores. Fluent Polish and English are required; experience with POS systems and retail IT is a plus.