Hybrid French-Speaking Accounting Helpdesk Administrator

Kingfisher; Kraków; Hybrid; PLN 78,000 - 100,000; Full time

Benefits offered by this job

Private medical healthcare

Sports card

Life insurance

Public transport tickets

Home office option

Language courses

Buddy programme

Wellbeing programme

LinkedIn Learning access

Referral programme

Job summary

Kingfisher is seeking a GFR Accounting Helpdesk Administrator with French in Kraków. You will handle daily contact with French-speaking vendors and the local finance team to resolve queries, manage debit note disputes, and provide language support across accounting processes.

The role requires at least 6 months in customer service, strong French (B2/C1) and English (B1), and interest in accounting. You’ll join a hybrid work environment with excellent growth opportunities.

Qualifications

• At least 6 months of professional experience in customer service.
• Very good knowledge of French (min. B2/C1).
• Communicative knowledge of English (min. B1).
• Interest in accounting and finance area.
• Good communication and teamwork skills.
• Good analytical skills.
• Good at problem solving and results driven.
• Experience in AP processes would be an asset.
• Knowledge of MS Excel and SAP would be an asset.

Responsibilities

• Daily contact with French-speaking vendors, stores, and the local finance team to resolve queries within agreed timelines
• Direct email and telephone communication in French and English
• Registering debit note disputes in dedicated systems
• Analysing responses from stores to support the resolution of debit note disputes
• Providing language support in communication between the accounting team and vendors, stores, and the local finance team
• Performing ad hoc tasks assigned by the manager
• Conducting telephone verification of vendors when creating or updating supplier accounts in the system
• Analysing various reports to monitor vendor queries that are currently under investigation or in the process of being resolved

Skills

French language

English language

Customer service

Communication

Teamwork

Analytical skills

Problem solving

Tools

MS Excel

SAP

Job description

Kingfisher is seeking a GFR Accounting Helpdesk Administrator with French in Kraków. You will handle daily contact with French-speaking vendors and the local finance team to resolve queries, manage debit note disputes, and provide language support across accounting processes.

The role requires at least 6 months in customer service, strong French (B2/C1) and English (B1), and interest in accounting. You’ll join a hybrid work environment with excellent growth opportunities.