Hybrid Collections Specialist (Remote/Poland)

Kimberly-Clark Corporation; Kraków; Hybrid; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Office in Kraków

Job summary

Arbex in Kraków, Poland, is seeking a Collections Expert to manage a South Africa portfolio end-to-end, drive timely payments, and coordinate with Sales, Supply Chain, and Finance to resolve delinquencies.

You will analyze aging data, reconcile accounts, propose write-offs, and monitor key metrics, while ensuring clear communication with internal teams and external customers in English. This hybrid role offers in-office collaboration and remote flexibility.

Qualifications

• Proven experience in Collections or Order-to-Cash environments.
• Strong communication, influencing, and decision-making skills with a proactive mindset
• High attention to detail and accuracy
• Fluent English, both written and spoken

Responsibilities

• Manage South Africa’s customer portfolio end-to-end, including collections and claims coordination.
• Engage with customers by phone and email to drive timely payments and maintain strong relationships
• Analyse account data, identify root causes of overdue items, and implement corrective actions
• Reconcile accounts, propose write-offs, and support VBR releases and claims allocations
• Monitor and report on key financial indicators, including over-limit customers, aged debt, and past-due contributions
• Collaborate closely with Sales, Supply Chain, Pricing & Rebates, and Finance teams to resolve issues and improve processes

Skills

Collections experience

Communication

Attention to detail

Fluent English

Education

Degree in Finance/Accounting

Tools

SAP

Excel

Job description

Arbex in Kraków, Poland, is seeking a Collections Expert to manage a South Africa portfolio end-to-end, drive timely payments, and coordinate with Sales, Supply Chain, and Finance to resolve delinquencies.

You will analyze aging data, reconcile accounts, propose write-offs, and monitor key metrics, while ensuring clear communication with internal teams and external customers in English. This hybrid role offers in-office collaboration and remote flexibility.