Hybrid Cloud Support Engineer - Warsaw

MicroStrategy; Warszawa; Presencial; PLN 130.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Warsaw office 3 days/week

Competitive salary 130k-150k PLN gross

Descripción de la vacante

MicroStrategy in Warsaw is seeking a Cloud Support Engineer to provide expert support for Cloud environments and applications. You will manage the Strategy Cloud infrastructure, handle on-call duties, and implement customer change requests within Change Control processes.

Ideal candidates have IT technical education or experience, strong English communication, and proven ability to troubleshoot complex issues across AWS, Azure, Linux, GCP and Kubernetes.

Formación

• Technical education or IT experience preferred.
• Experience with AWS, Azure, Linux, GCP and Kubernetes required.
• Practical experience managing critical customer issues is a plus.
• Enthusiastic personality and ability to foster a positive work environment.
• Strong written and verbal English communication skills required.
• Well-organized with effective time management.
• Team player who can also work independently.

Responsabilidades

• Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on‑call coverage.
• Implementation of Customer change requests in compliance with the Change Control regime.
• Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
• Maintaining high quality documentation for all related tasks.

Conocimientos

AWS

Azure

Linux

GCP

Kubernetes

Descripción del empleo

MicroStrategy in Warsaw is seeking a Cloud Support Engineer to provide expert support for Cloud environments and applications. You will manage the Strategy Cloud infrastructure, handle on-call duties, and implement customer change requests within Change Control processes.

Ideal candidates have IT technical education or experience, strong English communication, and proven ability to troubleshoot complex issues across AWS, Azure, Linux, GCP and Kubernetes.