Cloud Solutions Specialist — IT Infra & Customer Support

DEKRA Praca Sp. z o.o.; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Support at implementation stage

Competitive salary

Job summary

DEKRA Praca Sp. z o.o. in Warsaw seeks a customer support specialist to ensure a professional experience for clients. You will provide technical support through various communication channels, maintain CRM accuracy, and meet performance criteria.

The ideal candidate should have a Computer Science degree or equivalent experience, C1 proficiency in key languages, and knowledge of Cloud services like Microsoft Azure. The position offers a contract of employment and competitive salary based on your skills.

Qualifications

• C1 level in Latvian, Hungarian, French, Italian, German, or English.
• Experience in Cloud services or IT infrastructure.
• Excellent verbal and written communication skills.

Responsibilities

• Provide support on technical questions via phone, video or email.
• Maintain accurate issue descriptions in CRM.
• Respond to customer inquiries in a timely manner.

Skills

C1 language proficiency

Communication skills

SQL Server knowledge

Cloud services understanding

Education

Computer Science degree or equivalent

Tools

Microsoft Azure

Windows Server

Office 365

Job description

DEKRA Praca Sp. z o.o. in Warsaw seeks a customer support specialist to ensure a professional experience for clients. You will provide technical support through various communication channels, maintain CRM accuracy, and meet performance criteria.

The ideal candidate should have a Computer Science degree or equivalent experience, C1 proficiency in key languages, and knowledge of Cloud services like Microsoft Azure. The position offers a contract of employment and competitive salary based on your skills.