Cloud Support Engineer — Hybrid (Warsaw)

MicroStrategy Poland; Województwo mazowieckie; Hybrid; PLN 130,000 - 150,000; Full time

Benefits offered by this job

Office in Warsaw (3 days/week)

Competitive salary

Job summary

Strategy’s Cloud Support Engineer role focuses on providing robust support for Cloud environments and applications. You will manage daily cloud infrastructure operations, ensure changes follow the Change Control regime, and troubleshoot platform issues in collaboration with Technical Support teams.

Ideal candidates have hands-on AWS/Azure/GCP and Kubernetes experience, strong English communication, and the ability to document tasks clearly.

Qualifications

• Technical IT education or equivalent experience required.
• Hands-on experience with AWS, Azure, GCP and Kubernetes.
• Strong English communication and willingness to work in Warsaw.
• Ability to manage incidents and communicate with teams.

Responsibilities

• Day to day management of the Strategy Cloud infrastructure including maintenance and on-call.
• Implementation of Customer change requests per Change Control regime.
• Incident response and troubleshooting with cross-functional Technical Support and Technology teams.
• Maintaining high quality documentation for all related tasks.

Skills

English communication

Team player

Time management

Independent work

Education

Technical IT education or equivalent

Tools

AWS

Azure

GCP

Linux

Kubernetes

Job description

Strategy’s Cloud Support Engineer role focuses on providing robust support for Cloud environments and applications. You will manage daily cloud infrastructure operations, ensure changes follow the Change Control regime, and troubleshoot platform issues in collaboration with Technical Support teams.

Ideal candidates have hands-on AWS/Azure/GCP and Kubernetes experience, strong English communication, and the ability to document tasks clearly.