Hybrid Client Success Coordinator - Data & Insights

Aon plc; Kraków; Hybrid; PLN 70,000 - 110,000; Full time

Job summary

Aon plc in Kraków offers a hybrid role as Client Success Coordinator, combining data analysis, client interaction and project coordination to support compensation benchmarking through RMCD. You will guide clients through data collection, validation and integration, ensuring high-quality data and a smooth experience across surveys and reporting.

Collaboration with internal teams and stakeholders is essential to drive successful outcomes.

Qualifications

• Strong analytical skills and confidence working with data in Excel and other business tools.
• Ability to collect, validate, reconcile and interpret data while maintaining a high level of accuracy.
• Good interpersonal skills with the ability to explain technical and data-related concepts to different audiences.
• Experience in compensation, HR data, survey operations, data implementation or a client-facing environment would be an advantage.
• Strong stakeholder management and relationship-building skills.
• Ability to manage multiple priorities and meet deadlines while maintaining attention to detail.
• A proactive and problem-solving attitude with a curiosity about data quality and process improvement.
• Proficiency in Microsoft 365 and confidence using AI-enabled technology and data tools.

Responsibilities

• Support clients throughout compensation data collection, submission, mapping and integration activities.
• Validate and analyse compensation and survey data, ensuring accuracy, completeness and alignment with RMCD methodology.
• Provide guidance on data requirements, timelines, reporting and survey participation processes.
• Partner with clients and internal stakeholders to resolve data, reporting and implementation-related questions.
• Build strong client relationships while supporting successful project delivery and a positive client experience.
• Contribute to reporting, benchmarking and continuous improvement initiatives across Data Solutions operations.

Skills

Analytical skills

Excel

Interpersonal skills

Data quality

Stakeholder management

Attention to detail

Microsoft 365

AI-enabled tools

Tools

Excel

Microsoft 365

Job description

Aon plc in Kraków offers a hybrid role as Client Success Coordinator, combining data analysis, client interaction and project coordination to support compensation benchmarking through RMCD. You will guide clients through data collection, validation and integration, ensuring high-quality data and a smooth experience across surveys and reporting.

Collaboration with internal teams and stakeholders is essential to drive successful outcomes.