HRIS & Benefits Administration Specialist (F/M/X)

Sephora USA; Województwo mazowieckie; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Benefits cafeteria

Flexible working hours

Occasional home office

Training and upskilling

International team collaboration

Job summary

LVMH is seeking an HRIS & Benefits Administration Specialist to support day‑to‑day HR systems and manage our benefits portfolio. You will collaborate with HR, HRIS and HRIT teams, troubleshoot issues, and participate in system enhancements and user training.

You’ll work with international teams (France and Czechia) and contribute to change management documentation, ensuring clear communication of system changes and benefits programs.

Qualifications

• Fluent Polish and English at least B2; able to work in an international environment.
• Strong MS Office proficiency, especially Excel and PowerPoint.
• Tech-savvy with quick learning of new IT systems and tools.
• Strong systems orientation with troubleshooting skills.

Responsibilities

• Provide daily end-user support for HRIS and benefits systems.
• Troubleshoot system issues and coordinate resolutions with IT and vendors.
• Manage incidents and requests via a ticketing system (e.g. ServiceNow) in line with SLAs.
• Support HRIS projects and development of existing HRIS solutions.
• Assist in user testing, data validation and system configuration.

Skills

Polish

English

MS Office

Troubleshooting

Communication

Collaboration

Tools

ServiceNow

SAP SuccessFactors

Job description

HRIS & Benefits Administration Specialist (F/M/X)

HRIS & Benefits Administration Specialist (F/M/X)

Profile

Role Purpose

The HRIS & Benefits Administration Specialist is responsible for providing day-to-day operational support for HR systems and managing the company’s benefits and wellbeing portfolio. The role combines strong technical aptitude, user-centric service delivery, and close collaboration with HR, HRIS, and HRIT teams.

Key Responsibilities

• Provide daily support to end users of HR systems and tools, acting as a first point of contact for HRIS-related inquiries
• Troubleshoot system issues and coordinate resolution, including collaboration with HRIT and external vendors
• Work with a ticketing system (e.g. ServiceNow) to manage incidents, requests, and system enhancements in line with SLAs
• Support and actively contribute to project teams involved in the implementation of new HR tools and the development of existing HRIS solutions
• Participate in user testing, data validation, and system configuration activities
• Support change management initiatives by creating, updating, and maintaining user guides, manuals, FAQs, and other navigation materials for HR systems
• Ensure clear, user-friendly communication of system changes and enhancements
• Knowledge of SAP SuccessFactors is considered a strong asset.
• Coordinate and manage the local benefits and wellbeing portfolio
• Monitor and analyze ROI of benefits, including employee satisfaction, utilization, and perceived usefulness
• Track market trends and best practices in benefits and wellbeing to ensure competitiveness and relevance
• Support the implementation and development of new or existing benefits, including employee communication and documentation
• Drive wellbeing initiatives and actively engage employees through the cafeteria / benefits platform

Required

• Fluent Polish, English proficiency at minimum B2 level, with the ability to work effectively in an international environment
• Strong proficiency in MS Office, particularly Excel and PowerPoint
• Tech savvy, with the ability to quickly learn and efficiently navigate new IT systems and tools
• Strong systems orientation and ease in troubleshooting technology-related issues
• Excellent communication skills, with the ability to explain technical topics in a clear and user-friendly way
• Strong focus on internal customer experience, with a proactive and solution-oriented mindset
• Ability to work effectively across teams and functions

Personal Attributes

• Detail-oriented and well-organized
• Service-minded with strong ownership and accountability
• Collaborative team player with a continuous improvement mindset

Our offer:

• Stable employment based on employment contract through an external company
• Benefits cafeteria
• Flexibility with working hours and an option of occasional home office
• Trainings, upskilling
• Plenty of opportunities to work with international teams (mostly with France and Czechia)

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.