(HR) Senior People Operations Specialist

Backbase; Kraków; On-site; PLN 50,000 - 70,000; Full time

Job summary

Backbase is seeking a Senior HR Operations & Payroll Specialist to manage HR operations in Poland, covering aspects from onboarding to offboarding. In this role, you will ensure payroll accuracy, compliance with regulations, and maintain employee documentation.

Successful candidates will have a strong background in HR administration and payroll, with at least 5 years of experience and familiarity with Polish labor laws. A proactive mindset and strong analytical skills are essential for driving improvements and optimizing processes.

Qualifications

• At least 5 years of experience in HR administration and payroll, ideally within an international environment.
• Solid understanding of Polish labor law regulations, payroll, compensation, and benefits.
• Strong organizational and time management skills, prioritizing effectively.

Responsibilities

• Own end-to-end HR operations for Poland.
• Lead the monthly payroll cycle ensuring accuracy every time.
• Maintain audit-ready payroll records and compliance.

Skills

HR administration

Payroll management

Polish labor law knowledge

Strong analytical skills

Attention to detail

English proficiency (B2)

Google Sheets

Tools

BambooHR

Jira

Google Suite

Slack

Confluence

Job description

We're looking for a Senior HR Operations & Payroll Specialist to own the full HR operations function in Poland. This is a hands‑on, high‑ownership role at the heart of the employee lifecycle - from onboarding to offboarding, payroll accuracy to compliance, and everything in between. We’re seeking a highly motivated individual who can help improve and automate our Poland processes and flex to support other European entities (E.g. NL + UK) when required (e.g. holiday coverage, large projects, etc.)

What you'll do

At least 5 years of experience in HR administration and payroll, ideally within an international environment.

Solid understanding of Polish labor law regulations, payroll, compensation and benefits.

English proficiency at a minimum B2 level.

Strong google sheets skills, including formulas, pivot tables, and data analysis.

Proactive approach with strong analytical thinking and problem-solving skills.

High attention to detail and accuracy in maintaining records and data.

Proactively identifying improvement opportunities and driving the necessary improvements.

Strong organizational and time management skills, with the ability to prioritize effectively and meet deadlines.

Ability to work independently in a fast‑paced, dynamic environment while managing multiple responsibilities.

Strong understanding of data confidentiality and compliance with payroll and labor law requirements.

Experience with BambooHR, Jira, Google Suite, Slack, and Confluence is a plus

Who you are

Own end‑to‑end HR operations for Poland

Lead the monthly payroll cycle - from data collection and validation to coordination with our external payroll provider - ensuring accuracy every time

Maintain audit‑ready payroll records, employee documentation, and compliance with Polish labour law and regulatory requirements

Serve as the primary point of contact for employee queries on HR admin and payroll, providing clear and timely responses (via JIRA)

Administer occupational health processes, including issuing medical examination referrals

Manage sick leave, maternity‑related absences, and working time regulations in the system, ensuring compliance and smooth communication with employees and stakeholders

Administer employee benefits across Poland, keeping programmes accurate and up to date

Prepare and maintain country‑specific employment templates and documentation in partnership with internal and external legal teams

Run payroll controls and variance analysis to identify and resolve discrepancies before they become issues

Keep BambooHR accurate and up to date — processing employee changes, promotions, transfers, and contract updates with precision

Contribute to HR Operations projects including process improvements, automation initiatives, and system integrations

Partner with cross‑functional teams to deliver a consistent, seamless employee experience