HR Process Junior Specialist (with French)

Capgemini; Kraków; Hybrid; PLN 67,000 - 112,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Home office package

Hybrid work model

Job summary

Capgemini is seeking an HR Administrator in Kraków to support clients by handling HR administration tasks, responding to calls and emails, and explaining HR policies. You will manage your portion of the HR process in line with our standards while collaborating with a diverse international team.

The role offers a hybrid working model, with private medical care, life insurance, and access to a broad benefits platform. A customer-service mindset and willingness to grow in HR are valued.

Qualifications

• Fluency in French (C1) and good command of English (min. B2).
• Strong interpersonal and communication skills.
• Customer service orientation and proactive attitude.

Responsibilities

• Handle client HR queries via phone, chat, email, and case system.
• Administer HR processes and transactions.
• Explain HR policies and procedures.
• Ensure accuracy, compliance, and timely delivery.
• Support continuous improvement initiatives.

Skills

French (C1)

English (B2)

Customer service

Proactive attitude

Education

Higher education completed or student status

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

In this role, you will support our clients by handling HR administration tasks, responding to calls and emails, and explaining HR policies and procedures. You'll manage your part of the HR process according to our standards and keep documentation up to date, working closely with your team in an international environment.

Your Tasks

• Handle client queries via phone, chat, email, and case system.
• Administer HR processes and transactions.
• Clarify HR policies and procedures.
• Ensure accuracy, compliance, and timely delivery.
• Support continuous improvement initiatives.

Your Profile

• Fluency in French (C1) and good command of English (min. B2)
• Strong interpersonal and communication skills.
• Customer service orientation and proactive attitude.
• Student status or completed higher education.
• Interest in HR and willingness to grow in this area.

What You'll Love About Working Here

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real | www.capgemini.com