HR Ops Coordinator

Paramount; Warszawa; On-site; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Contract 12 months FTC

Multisport card

Private medical care

Learning platforms access

English lessons

CSR groups

Modern office amenities

Job summary

Paramount is seeking an HR Co-ordinator based in Poland to be the first point of contact for HR queries, supporting onboarding, offboarding, and employee lifecycle activities across Poland and the wider EMEA region. You will manage ticketed requests, maintain HR records, and contribute to process improvements.

You will work in a fast-paced environment, using Salesforce and HRIS tools, collaborating with Payroll, IT, and HRBP teams to ensure a smooth employee experience.

Qualifications

• 1+ year of experience in a similar HR role (administration/operations).
• Strong communication skills with internal customers and managers.
• Fluent English; Polish and/or another EMEA language is a plus.
• Attention to detail, accuracy, and accountability.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Be first point of contact for HR queries via AskHR Salesforce.
• Respond within SLAs and escalate when needed to specialists.
• Coordinate triage and escalation across HR functions (Payroll, IT, etc.).
• Manage data change tickets and job requisitions with HRBPs and Finance.
• Contribute to HR data accuracy through reports and audits.
• Maintain HR systems and employee records per defined processes.
• Support onboarding, offboarding, and employment changes.
• Assist with leave, absence, and time-tracking administration.
• Address T1 benefits queries and support audits for compliance.
• Organize onboarding sessions and HR policy communications.
• Assist EMEA HR Operations Manager and team with org charts and reports.
• Support continuous improvement initiatives.

Skills

Great communication skills

English proficiency

Polish language advantage

Customer-service mindset

Attention to detail

Tools

ServiceNow

Salesforce

Oracle HRIS

SuccessFactors

Microsoft 365

Google Workspace

Job description

#WeAreParamount on a mission to unleash the power of content… you in?

We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Sitting within the vibrant, agile-focused EMEA HR Operations function, the HR Co‑Ordinator, based in Poland, is the first point of contact for HR queries and plays a key role in supporting the efficient delivery of HR services to the business and wider People team. As part of the EMEA HR Operations Team, you will provide administrative and coordination support across the full employee lifecycle to employees predominantly in Poland, as well as Hungary, Czech Republic and Germany, ensuring a smooth and positive employee experience.

Working within a busy and fast‑paced environment, you will manage day‑to‑day HR queries through our ticketing system, ensuring requests are handled promptly and within agreed service levels. You will support core HR processes such as onboarding, offboarding, and employee changes, while maintaining accurate employee records and data across HR systems.

As part of a team going through an exciting period of change, you will help shape the ongoing improvement of HR processes by spotting opportunities to enhance efficiency and service delivery. This role offers great exposure to a wide range of HR activities and is an excellent opportunity to build a strong foundation in HR operations.

What will you do:

• Be the first point of contact for HR queries from employees and managers across Poland and the wider EMEA region via the AskHR Salesforce ticketing system,
• Deliver a high-quality employee experience by responding within agreed SLAs and ensure effective queries resolution or, where needed, escalating to the relevant specialist team,
• Coordinate the triaging and escalation of HR queries across other HR functions, including Payroll, Total Rewards, IT, and HRBP teams, to ensure a seamless and consistent HR service for the business,
• Manage data change tickets and job requisition requests in line with internal process, partnering with HRBPs, Compensation, Finance, and the HR Data Team to ensure accurate and timely processing,
• Contribute to accurate HR data through regular reporting, data validation, and system updates, partnering with the HR Data team on regular data audits,
• Keep HR systems (e.g., employee records, trackers, ticketing tools, local third-party systems) in line with defined processes and SLAs,
• Support core HR lifecycle processes, including onboarding, offboarding, reference checks, and employment changes, working closely with TA Ops, HR Data, Tech, and Facilities teams,
• Support leave, absence, and time tracking administration, as well as HR-to-Payroll month-end processing and approvals,
• Support T1 benefits queries,
• Bring together face-to-face employee sessions, such as onboarding induction,
• Take part in scheduled audits and data quality checks to ensure compliance with statutory, data protection, and internal requirements,
• Help keep the maintenance and communication of HR policies and procedures for Poland and the wider EMEA region in line with changes in local legislation,
• Keep accurate and up-to-date employee records in line with data protection and company standards,
• Support to the EMEA HR Operations Manager and wider People team, including maintaining organisational charts, headcount files, and census reports,
• Bring ideas to process improvements by spotting insights and trends, and getting involved in continuous improvement initiatives across the team.

We offer:

• Employment contract (12 months FTC),
• Multisport card + private medical care,
• Access to e-learning and self-development platforms and office library,
• English language lessons,
• Active global inclusion and CSR groups,
• Well located, modern office with lots of amenities – adjustable desks, electronics toolkit, 3D printer ready for you to use, pool table, console, table tennis, massage chair.

We are looking for people who have:

• Great communication skills – you listen well and can clearly convey information, ideas and instructions to individuals and teams, both verbally and in writing,
• Proficient in English (spoken and written); proficiency in Polish and/or another EMEA language such as Hungarian, Czech or German is an advantage,
• At least 1 year of experience working in a similar HR role (e.g. HR administration, HR operations, or HR coordination),
• Real attention to detail, accuracy and accountability,
• Customer-service mindset with a focus on delivering a best-in-class and consistent employee experience,
• Understanding of Polish and wider European employment law and HR operations,
• Well organised, comfortable juggling multiple priorities and meeting deadlines in a fast-paced environment,
• Experience using case management tools (Service Now, Salesforce), HRIS (Oracle, Success Factors) or equivalent, and Microsoft and Google applications,
• A knack for spotting potential problems or issues, and taking the right action to resolve or escalate them,
• Ability to work effectively as part of a team, including building relationships and contributing to a positive team dynamic.

Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Vimn Poland Sp. z o.o. has introduced a procedure for reporting violations of law and taking follow-up actions aimed at, among other things, protecting whistleblowers. You could find more information here: https://eng-whistleblower.paramount.com

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.