HR Operations Process Expert for Mobility & Travel Compliance

Hitachi Automotive Systems Americas, Inc.; Kraków; On-site; PLN 80,000 - 110,000; Full time

Job summary

Hitachi Energy Services SP. Z.O.O. in Kraków is seeking a senior professional to translate travel-compliance requirements into scalable HR processes and lead implementation within HR Operations.

The role is temporary for two years, supporting an international travel compliance project and ensuring processes run globally after go-live. You will design global process maps, SOPs and work instructions, define RACI models, and collaborate with stakeholders to ensure readiness across countries.

Qualifications

• Minimum 5 years in cross-border mobility or travel compliance.
• Strong HR Operations delivery background and SOPs creation experience.
• Experience translating complex compliance into scalable processes.
• Excellent stakeholder management and communication skills.
• Proficient business English in both written and oral form.

Responsibilities

• Design processes and create global documentation including maps, SOPs, and work instructions.
• Define RACI and hand-off models across teams and partners.
• Collaborate with stakeholders to ensure global operational readiness.
• Define support models, escalation paths and governance documentation.
• Develop training materials and knowledge articles for rollout.
• Ensure HR Operations teams are trained on new processes globally.
• Coordinate process validation workshops and pilot-country prep.
• Maintain global documentation and onboarding materials after go-live.

Skills

Cross-border mobility

Travel compliance

HR Operations

SOPs creation

Governance

Stakeholder mgmt

Business English

Business travel compliance

Job description

Location: Krakow, Lesser Poland, Poland

Job ID: R0145270

Date Posted: 2026-09-24

Company Name: HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category): Quality Management

Job Schedule: Full time

Remote: No

Job Description

The Opportunity: We are looking for an experienced senior professional in the cross-border field to support the international travel compliance project. In your role, you will translate travel-compliance requirements into sustainable HR operational processes, create documentation, and lead the implementation within HR Operations, ensuring that teams can execute them globally after go-live. The role is temporary, created to support the project for two years. You will be joining the global HR experts in Hitachi Energy, who ensure that the processes are created and followed at the highest level. If you are passionate about cross-border mobility topics and looking to grow in a supportive and innovative company, we would love to hear from you.

How You'll Make an Impact

• Design processes and create documentation including global process maps, SOPs, and work instructions, translating workstream outputs into operational processes, ensuring that operational processes are globally scalable.
• Define RACI and hand-off models across employees, managers, the Travel Compliance implementation partner, HR Operations teams, Payroll and Global Mobility.
• Collaborate with stakeholders to ensure global operational readiness.
• Define the support model and escalation paths and develop process governance documentation.
• Develop training materials and knowledge articles.
• Ensure HR Operations teams are properly trained on the new processes and that there is full clarity on execution across the impacted countries.
• Coordinate process validation workshops.
• Support pilot-country preparation, capture lessons learned, and drive process improvements during rollout.
• After the go-live of each project phase, own and maintain global documentation, training, and onboarding materials.
• Ensure continuous improvement, KPI monitoring and operational-effectiveness reviews.

Your Background

• Minimum of 5 years of experience in the cross-border mobility area.
• Solid understanding of international travel compliance including social security, immigration, legal and tax obligations.
• Strong HR Operations delivery background.
• Significant experience in creating SOPs and global process documentation.
• Experience transitioning projects into BAU, setting controls and governance frameworks, and translating complex compliance requirements into scalable operational processes.
• Strong stakeholder-management skills.
• Proficient in business English.
• Previous experience in implementing HR processes for business travel compliance.

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded.

Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth.

By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

• Competitive salary and incentives
• Well‑being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process. Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.

You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

E-mail us for data privacy inquiries or technical support.