HR HC Master Data Management Specialist with SPANISH

Alcon MX; Warszawa; Hybrid; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private medical care

Group insurance

Lunch card

Transportation allowance

Pension plan

Multisport card

Cultural card

Free Alcon products

Job summary

Alcon is seeking an HRHC Master Data Management Specialist with SPANISH to guide associates and managers across countries and languages. You will handle HR lifecycle events, payroll inquiries, policy clarification, and system navigation, ensuring timely follow-up until closure.

The role emphasizes HR operations knowledge, English and SPANISH fluency, and experience with HR Service Center technologies, with a hybrid work model and competitive benefits.

Qualifications

• Fluency in English and SPANISH is required.
• Good understanding of HR operations and labor legislation knowledge, especially for French market.
• Experience with HR Shared Services and Service Center technologies (tickets, chat, email).
• Ability to work independently with minimal supervision and handle changing priorities.

Responsibilities

• Process HR lifecycle changes: employment verifications, personnel file administration, onboarding.
• Contribute to regional/global projects and ensure documentation is up-to-date.
• Support the implementation of People policies, procedures, handbooks and guidelines.
• Deliver high-quality, accurate service to associates in line with SLAs and KPIs.

Skills

English proficiency

Spanish language

HR operations

Workday experience

Tools

Workday

Ticket management

Knowledge management

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As HRHC Master Data Management Specialist with SPANISH you will act as an HR guide for Alcon associates and managers across countries & languages. This role will have the opportunity to assist associates with all HR employee life cycle events including clarification of Alcon policies and procedures, HR administration, payroll inquiries, system navigational support and more maintaining follow up until closure of the request.

In this role, a typical day will include:

• processing HR lifecycle changes regarding employment verifications, personnel file administration, new hire processes, employee data changes, onboarding,
• effectively contributing to team, regional and global projects,
• ensuring that team documentation is kept up-to-date; support the preparation and implementation of People policies, procedures, handbooks, guidelines.
• being accountable for executing high quality and accurate service to associates in adherence with the Service Center service levels (SLAs), key process, and operational metrics (KPIs).

WHAT YOU’LL BRING TO ALCON:

• Good understanding of HR operations, basic knowledge of multiple labor legislation systems - previous experience in working with French market
• Fluency in English and SPANISH
• Experience in using Service Center technologies (e.g. ticket management, knowledge management, chat, email, document management, etc.)
• Strong collaborative partnership skills to ensure the effective resolution of inquiries
• Ability to work effectively in an environment subject to changing priorities and short deadlines
• Self-starter with a proactive and inquisitive nature who can anticipate and pre-empt problems; expected to work independently with minimum guidelines and supervision
• Able to define problems, present options and proactively propose solutions that may help to prevent problems in the future. Applies critical thinking to information received from various sources (people management programs, systems and tools)
• Planning, organization, problem solving, and decision-making abilities
• Can be trusted to maintain confidential information
• Process-orientation and process improvement mindset; actively committed to continuous improvement
• Good Communication and Customer Service orientation; sense of ownership
• Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported
• HR Information System experience required (at least 1 year in Workday)
• Intermediate level skills in Microsoft Office Suite
• Experience working in an HR Shared Services environment
• Excellent communication skills
• Strong team player with a passion for working in a global HR environment

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work in a best-in-class organization in Medical Devices/Equipment sector
• Opportunity to work in a high-paced agile environment
• Truly international environment and daily interactions with colleagues from all over the world
• Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, free Alcon products for you and your significant other)
• Permanent employment contract, attractive base salary and annual bonus
• Hybrid model (3/2/weekly)
• Modern office in Marynarska 15, Warsaw, with a lot of facilities inside Alcon Careers

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.