Head of Product & Growth – Safety Tech

null; Polska; Hybrid; PLN 350,000 - 550,000; Full time

Job summary

Shield Safety Group is seeking a Product Director to own the strategy and end-to-end lifecycle across its software and service products. You will translate market, customer and commercial insight into a coherent portfolio strategy, ensuring that our technology, services, expertise and data work together as differentiated, commercially successful propositions.

You will lead product marketing from proposition and positioning through to go-to-market, adoption and ongoing performance, working across

Responsibilities

• Establish structured market and competitive intelligence, including win/loss analysis, and translate findings into clear recommendations for Shield Safety.
• Ensure product recommendations demonstrate independent analysis, judgement and practical application, rather than simply summarising information gathered.
• Translate insight into an ambitious, customer-led portfolio roadmap that prioritises the highest-value opportunities across software and services.
• Lead the end-to-end lifecycle from market insight and proposition design through development, commercialisation, launch, adoption, optimisation and retirement.
• Own the development of differentiated customer propositions, defining how software, services, expertise and data combine to deliver measurable customer outcomes.
• Own product pricing, packaging and monetisation strategy, reflecting customer value, competitive position, cost-to-serve and usage economics.
• Ensure new product investments have a clear commercial rationale, including target market, customer value, competitive position, pricing, expected adoption, cost-to-serve and route to market.
• Own product marketing and proposition strategy, partnering with Marketing and Sales on positioning, messaging, campaigns, sales enablement and go-to-market plans.
• Establish a structured programme of customer and prospect discovery to identify unmet needs, validate propositions and test willingness to pay.
• Own product innovation strategy, including the validation and commercialisation of opportunities arising from AI, automation, connected devices and emerging technologies.
• Work closely with Engineering and operational teams to convert portfolio priorities into clear requirements, designs, service models and deliverables.
• Partner with Implementation, Support, Operations and service delivery teams to ensure outstanding in-life performance and customer experience.
• Own portfolio performance across software and services, including revenue, margin, adoption, utilisation, retention, satisfaction and customer outcomes.
• Establish and track product KPIs, success measures and analytics, using evidence to guide prioritisation, investment and trade-offs.
• Build strong relationships with customers, prospects, strategic partners and industry bodies to shape product direction and strengthen Shield Safety's market position.
• Act as the senior product subject matter expert, communicating strategy, roadmap, proposition and performance to C-level stakeholders and across the business.
• Represent Shield Safety at industry events, customer forums and thought-leadership activities.
• Own and evolve product artefacts, including strategies, portfolio plans, roadmaps, business cases, requirements, proposition materials, guides and documentation.
• Lead, manage, develop and grow the Product team, including the Product Ownership team, UX Designer and Technical Services Product Manager, setting clear responsibilities and fostering curiosity, commerciality, clarity, customer focus and high standards of product management.

Job description

Shield Safety Group is seeking a Product Director to own the strategy and end-to-end lifecycle across its software and service products. You will translate market, customer and commercial insight into a coherent portfolio strategy, ensuring that our technology, services, expertise and data work together as differentiated, commercially successful propositions.

You will lead product marketing from proposition and positioning through to go-to-market, adoption and ongoing performance, working across