Head of Creative Services

Capgemini; Kraków; On-site; PLN 300,000 - 500,000; Full time

Benefits offered by this job

Company car

Yearly financial bonus

Private medical care with Medicover

Job summary

Capgemini Kraków is seeking a Head of Creative Services to lead Capgemini University's global creative and learning design function, shaping impactful learning experiences through creativity, AI, and technology.

You will be part of the global L&D leadership team, drive learning transformation, lead multidisciplinary teams, and ensure learning solutions deliver measurable value for the business and learners worldwide.

Qualifications

• 10+ years of experience leading creative agencies, learning design functions, or global learning teams.
• Strong background in learning design, creative services, marketing, branding, or digital education.
• Experience with AI-powered learning solutions and emerging learning technologies.
• Strategic mindset with the ability to translate vision into execution.
• Proven experience leading multidisciplinary teams in global and transformational environments.
• Strong stakeholder management, communication, and influencing skills.
• Budget, resource, and operational management experience.
• Passion for innovation, storytelling, design, and delivering impactful learning experiences.

Responsibilities

• Lead the global Design and Marketing function across learning design, creative services, branding, marketing, and communications.
• Define and deliver the creative learning strategy aligned with business priorities.
• Drive the adoption of AI across learning design, content creation, and learner engagement.
• Act as a thought leader on AI-enabled learning and innovation.
• Lead, develop, and inspire multidisciplinary global teams.
• Oversee the creation of engaging learning experiences, campaigns, and communications.
• Use data and insights to improve learning effectiveness and learner experience.
• Manage key stakeholder relationships, budgets, resources, and quality standards.

Skills

Leadership

Learning design

AI in learning

Strategic thinking

Stakeholder management

Budget management

Team leadership

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As Head of Creative Services, you will lead Capgemini University’s global creative and learning design function, shaping impactful learning experiences through creativity, AI, and technology. As part of the global L&D leadership team, you will drive learning transformation, lead multidisciplinary teams, and ensure learning solutions deliver measurable value for the business and learners worldwide.

Your tasks

• Lead the global Design and Marketing function across learning design, creative services, branding, marketing, and communications.
• Define and deliver the creative learning strategy aligned with business and learning priorities.
• Drive the adoption of AI across learning design, content creation, and learner engagement.
• Act as a thought leader on AI-enabled learning and innovation.
• Lead, develop, and inspire multidisciplinary global teams.
• Oversee the creation of engaging learning experiences, campaigns, and communications.
• Use data and insights to improve learning effectiveness and learner experience.
• Manage key stakeholder relationships, budgets, resources, and quality standards.

Your profile

• 10+ years of experience leading creative agencies, learning design functions, or global learning teams.
• Strong background in learning design, creative services, marketing, branding, or digital education.
• Experience with AI-powered learning solutions and emerging learning technologies.
• Strategic mindset with the ability to translate vision into execution.
• Proven experience leading multidisciplinary teams in global and transformational environments.
• Strong stakeholder management, communication, and influencing skills.
• Budget, resource, and operational management experience.
• Passion for innovation, storytelling, design, and delivering impactful learning experiences.

What You'll Love About Working Here

• Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the frontier of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.