Guest Experience & Wellness Engagement Specialist

TEAM FX; Poland; Remote; PLN 48,000 - 72,000; Full time

Job summary

Under Armour Performance Center seeks a Guest Relations Teammate to welcome teammates and guests, manage front-desk operations, and promote fitness services. You will assist check-ins, answer questions, and support daily facility activities with energy and professionalism.

Build authentic relationships, lead tours, promote personal training and events, and ensure a clean, organized workplace. Strong communication and teamwork are essential, with flexibility for evenings/weekends.

Qualifications

• High School diploma or equivalent required.
• Strong customer-service and communication skills essential.
• Experience with CRM systems and basic computer apps.

Responsibilities

• Manage front-desk operations and member check-ins.
• Answer questions and provide information on programs.
• Promote fitness services, events, and wellness programs.
• Maintain a clean, welcoming facility environment.
• Assist with outreach and engagement activities.

Skills

Customer service

Team player

Time management

Communication

Interpersonal skills

Education

High School diploma

Tools

Google Suite

CRM software

Lead generation systems

Job description

Under Armour Performance Center seeks a Guest Relations Teammate to welcome teammates and guests, manage front-desk operations, and promote fitness services. You will assist check-ins, answer questions, and support daily facility activities with energy and professionalism.

Build authentic relationships, lead tours, promote personal training and events, and ensure a clean, organized workplace. Strong communication and teamwork are essential, with flexibility for evenings/weekends.