Group Process Owner (M/F/D)

DSV - Global Transport and Logistics; Warszawa; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Healthcare

Buddy onboarding

E-learning access

Annual company event

Scandinavian work culture

Growth opportunities

Job summary

DSV - Global Transport and Logistics in Warszawa is seeking a Group Process Owner (Data & Systems Maintenance) to drive governance, system optimization, data quality, and digital transformation across a global organization. You will partner with business and IT stakeholders to improve processes, implement automation, and ensure excellence in master data management.

Lead cross-functional initiatives, oversee testing and release planning, and champion continuous improvement and data quality within

Qualifications

• Experience with Data Governance solutions, preferably SAP MDG.
• Strong background in master data management and governance.
• Experience creating process documentation and governance frameworks.
• Hands-on automation and digital transformation initiatives.
• Knowledge of Lean and Six Sigma principles.
• Ability to collaborate with cross-functional, international stakeholders.

Responsibilities

• Own and improve master data processes, governance, and documentation.
• Define testing strategies and coordinate SIT/UAT activities.
• Lead release planning and go-live readiness.
• Translate business requirements into scalable solutions.
• Design future-state processes emphasizing automation and standardization.
• Develop data quality metrics and governance controls.
• Manage projects from initiation to closure and drive continuous improvement.

Skills

Data governance

Master data management

Process improvement

Automation

Lean

Six Sigma

Stakeholder management

Tools

Jira

Azure DevOps

HP ALM

Power BI

Power Apps

SharePoint

Job description

Job Req Number: 123775

Time Type: Full Time

We are looking for a Group Process Owner (Data & Systems Maintenance) to drive process governance, system optimization, data quality, and digital transformation initiatives across a global organization. In this role, you will work closely with business and IT stakeholders to improve processes, implement automation, and ensure excellence in master data management.

Lead Process Governance & System Excellence

• Own and continuously improve master data processes, standards, governance frameworks, and documentation.
• Define and maintain process documentation, business requirements, data dictionaries, and operating standards.
• Identify and mitigate process risks while ensuring compliance and governance across the organization.
• Drive system enhancements, upgrades, and optimization initiatives within the MDM landscape.

Drive Testing & Release Management

• Define testing strategies, scope, and quality standards.
• Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.
• Lead release planning, testing kick-offs, stakeholder alignment, defect management, and go-live readiness.
• Ensure business requirements are fully covered and validated before implementation.

Partner with Business & IT

• Analyze current business processes and identify opportunities for optimization.
• Gather and translate business requirements into practical and scalable solutions.
• Collaborate with stakeholders across business functions, IT teams, Global Business Services, and system owners.
• Balance business priorities and technical capabilities to drive the most effective outcomes.

Champion Automation & Continuous Improvement

• Design future-state processes with a strong focus on standardization, automation, digitalization, and AI-enabled solutions.
• Lead initiatives that improve operational efficiency and master data quality.
• Apply Lean, Six Sigma, and process improvement methodologies to deliver measurable results.
• Support innovation by challenging existing ways of working and introducing smarter solutions.

Ensure Data Quality

• Develop data quality metrics, monitoring tools, and governance controls.
• Perform root cause analysis and implement long-term corrective actions.
• Conduct audits and governance reviews to ensure compliance with established standards.

Lead Projects & Change Initiatives

• Manage projects from initiation through implementation and closure.
• Coordinate project activities, stakeholders, timelines, and deliverables.
• Support strategic initiatives within the Master Data Management function and broader organization.

Required Experience

• Experience working with Data Governance solutions, preferably SAP MDG.
• Experience with SAP ERP or other enterprise finance systems.
• Strong background in master data management, governance, and process improvement.
• Experience creating business requirements, process documentation, and governance frameworks.
• Hands‑on experience driving automation, continuous improvement, or digital transformation initiatives.
• Understanding of Lean and Six Sigma principles.
• Proven ability to work with cross‑functional and international stakeholders.

Nice to have

• Experience with testing and release management tools such as Jira, Azure DevOps, or HP ALM.
• Knowledge of Power BI, Power Apps, SharePoint, and project management methodologies.
• Exposure to project management certifications such as PMP, Lean, or Six Sigma.

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e‑learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym