Global Talent Acquisition Tech & Operations Lead

Aon; Kraków; Hybrid; PLN 260,000 - 420,000; Full time

Job summary

Aon in Kraków seeks a Global Technology Operations Manager – Talent Acquisition to lead the modernization of our recruiting technology, data, and AI-enabled solutions across the globe. You will partner with HR, Legal, Compliance and Technology to ensure scalable, compliant operations and an exceptional candidate experience.

The role combines governance, change management, and hands-on improvement of ATS, CRM and related tools while aligning with US-based teams and business needs.

Qualifications

• Experience in Talent Acquisition Operations or HR technology roles.
• Experience managing ATS/CRM platforms.
• Strong process improvement approach and simplifying complex workflows.
• Experience leading cross-functional projects involving technology and data.
• Understanding of compliance, data privacy and governance in recruiting.
• Strong analytics to drive decisions with data insights.
• Experience implementing or supporting AI-enabled recruiting technologies.
• Exceptional stakeholder management and communication across functions.
• Experience in a global, matrixed organisation is preferred.

Responsibilities

• Manage and optimise Talent Acquisition technology platforms, including ATS, CRM and related recruitment tools.
• Drive continuous improvement initiatives to streamline recruiting processes and improve user experience.
• Lead evaluation, implementation and governance of emerging TA technologies, including AI-enabled solutions.
• Establish governance and operational controls across recruiting systems, processes and data.
• Partner with Technology, Legal, Compliance and Risk to meet regulatory and security standards.
• Monitor key metrics and identify opportunities to improve effectiveness and adoption.
• Lead change management activities including communications, training and adoption strategies.
• Serve as a trusted advisor to Talent Acquisition leaders on technology and innovation.

Skills

Talent Acquisition Operations

HR Technology

Recruiting Systems

Process Improvement

Cross-functional Projects

Compliance & Data Governance

Analytical Skills

AI-enabled Recruiting

Stakeholder Management

Global / Matrix Environment

Tools

ATS

CRM platforms

Job description

Aon in Kraków seeks a Global Technology Operations Manager – Talent Acquisition to lead the modernization of our recruiting technology, data, and AI-enabled solutions across the globe. You will partner with HR, Legal, Compliance and Technology to ensure scalable, compliant operations and an exceptional candidate experience.

The role combines governance, change management, and hands-on improvement of ATS, CRM and related tools while aligning with US-based teams and business needs.