Global Salesforce Service Cloud Consultant — Elevate CX

Accenture Poland; Warszawa; On-site; PLN 150,000 - 190,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Employee Assistance Program

Training package

Job summary

A global consulting firm in Warsaw seeks a Salesforce Service Cloud Consultant to design and deliver customer interaction solutions across various channels. The ideal candidate has over 2 years of experience in Salesforce implementations and possesses solid knowledge in customer experience design. This role offers permanent employment, diverse training opportunities, and benefits like private medical care and access to the MyBenefit platform.

Qualifications

• 2+ years of experience in Salesforce Service Cloud.
• Solid knowledge in customer experience design.
• Strong problem-solving skills.

Responsibilities

• Design customer interaction solutions across various channels.
• Provide consulting support on Salesforce projects.
• Present demos to stakeholders and implement solutions.

Skills

Salesforce Service Cloud implementations

Analytical abilities

Effective communication skills

Business & data analytics skills

Education

Salesforce certification

Tools

Excel

Contact Center as a Service platforms

Job description

A global consulting firm in Warsaw seeks a Salesforce Service Cloud Consultant to design and deliver customer interaction solutions across various channels. The ideal candidate has over 2 years of experience in Salesforce implementations and possesses solid knowledge in customer experience design. This role offers permanent employment, diverse training opportunities, and benefits like private medical care and access to the MyBenefit platform.