Global QA Support Specialist — Data, Meetings & Recalls

Daikin Europe NV; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Group Life and Disability Insurance

Sports and culture card

Business travel insurance

Team and integration budget

Flexible start time

Discount on Daikin products

Access to internal training platform

Job summary

Daikin Europe NV, a subsidiary of Daikin Industries Ltd., invites applications for a Quality Assurance Support Specialist based in Warsaw. You will join the QA Center EMEA, supporting affiliates and distributors across Europe in Product Quality Management, coordinating investigations and root cause analyses with QA Engineers.

You will develop expertise in Daikin products and quality processes, coordinate cross-functional meetings, maintain dashboards in Power BI, and administer Jira and recall

Qualifications

• Bachelor's or Master's degree holder, preferably technical, eager to learn in an international quality environment.
• Fluent English and ability to collaborate with QA Engineers and stakeholders across departments and cultures.
• Structured, detail-oriented approach; strong MS Office skills; willingness to travel for training.

Responsibilities

• Support Complaint Investigations & Parts Return Management
• Coordinate collection, tracking, and delivery of parts for failure analysis
• Coordinate Cross-Functional Quality Meetings
• Organize quality meetings, align stakeholders, track actions, and report updates
• Handle selected product complaints from affiliates and distributors via GIB platform
• Maintain Quality Reporting in Power BI
• Administer Jira & Recall Platforms; manage user access and daily operation

Skills

Strong communication

English fluency

Organizational skills

Analytical mindset

Learning agility

Education

Bachelor's or Master's in a technical field

Tools

Jira

Power BI

MS Office

Job description

Daikin Europe NV, a subsidiary of Daikin Industries Ltd., invites applications for a Quality Assurance Support Specialist based in Warsaw. You will join the QA Center EMEA, supporting affiliates and distributors across Europe in Product Quality Management, coordinating investigations and root cause analyses with QA Engineers.

You will develop expertise in Daikin products and quality processes, coordinate cross-functional meetings, maintain dashboards in Power BI, and administer Jira and recall