Global Platform Engineer, ServiceNow & AI Automation

Atos; Województwo pomorskie; Hybrid; PLN 210,000 - 280,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Courses and certifications

Gift packages on special days

Atos Jubilee gifts

Job summary

Atos seeks an experienced Platform Engineer for ServiceNow (Global Role) to design, build, and optimize enterprise platform capabilities. You will implement scalable services, integrations, and AI-enabled automation across complex environments.

You will collaborate with architects, cybersecurity, data teams, and customers, delivering secure, high-performance solutions while supporting DevOps and pre-sales activities.

Qualifications

• At least 5 years of hands-on ServiceNow platform experience.
• Strong experience in platform engineering, enterprise integration, or automation.
• Advanced knowledge of Workflow Data Fabric, Integration Hub, Flow Designer, MID Server, REST/SOAP APIs, Import Sets, and Transform Maps.
• Strong ServiceNow development skills, including JavaScript, Glide APIs, scoped applications, data modelling, debugging, and performance analysis.
• Experience designing and delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of ServiceNow security, including roles, ACLs, OAuth, certificates, encryption, credential management, audit logging, and secure coding practices.
• Experience with ServiceNow AI or automation capabilities such as Virtual Agent, Now Assist, AI Search, AI agents, or conversational workflows.
• Ability to translate business and architectural requirements into scalable, secure, and supportable technical solutions.
• Strong analytical, troubleshooting, documentation, and problem‑solving skills.
• Excellent communication skills and ability to work with technical and senior business stakeholders.
• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification or equivalent application‑engineering experience.

Responsibilities

• Designing, building, configuring, and supporting ServiceNow platform capabilities across enterprise environments.
• Developing reusable platform services using App Engine, Flow Designer, Workflow Studio, scoped applications, business rules, Script Includes, and ServiceNow APIs.
• Designing and implementing integrations using Workflow Data Fabric, Integration Hub, MID Server, REST/SOAP APIs, webhooks, import sets, transform maps, and event-driven patterns.
• Supporting intelligent automation and AI capabilities, including Virtual Agent, Now Assist, AI Search, AI agents, and conversational workflows.
• Integrating ServiceNow workflows with enterprise systems, connected assets, IoT/OT environments, robotics, and other physical-AI platforms where required.
• Ensuring platform security through proper access controls, role design, authentication, encryption, credential management, and secure integration practices.
• Monitoring and improving platform performance, scalability, technical debt, and upgrade readiness.
• Supporting DevOps, release management, CI/CD, Automated Test Framework, testing, deployments, upgrades, and operational handover.
• Collaborating with architects, cybersecurity teams, data teams, AI specialists, developers, operations teams, vendors, and customer stakeholders.
• Providing technical guidance, contributing to reusable standards and accelerators, and supporting customer-facing activities such as workshops, demonstrations, estimates, and pre-sales discussions.

Skills

ServiceNow platform experience

Enterprise integration

Automation development

JavaScript / Glide APIs

Security and encryption

Analytical troubleshooting

Communication with stakeholders

Documentation skills

Education

ServiceNow CSA

ServiceNow CAD

Tools

Workflow Data Fabric

Integration Hub

Flow Designer

MID Server

REST/SOAP APIs

Scripted REST APIs

Job description

Atos seeks an experienced Platform Engineer for ServiceNow (Global Role) to design, build, and optimize enterprise platform capabilities. You will implement scalable services, integrations, and AI-enabled automation across complex environments.

You will collaborate with architects, cybersecurity, data teams, and customers, delivering secure, high-performance solutions while supporting DevOps and pre-sales activities.