Global People Operations Specialist

Trax Retail; Kraków; Hybrid; PLN 101,000 - 108,000; Full time

Benefits offered by this job

Full remote or hybrid work

Medical package on preferential terms

English language courses

Company-provided work equipment

Career development opportunities

Access to internal learning resources

Job summary

Trax Retail seeks a Global People Operations Specialist to support day-to-day People Operations across our global organization. You’ll work with the People Operations Manager, partners, managers, IT, Finance and providers to ensure timely, accurate HR services and data integrity.

Join us to help HR systems, data, contracts and processes run smoothly while delivering a great employee experience. If you’re organized, detail-oriented, comfortable with HR systems and data, and passionate about

Qualifications

• 3–5 years of experience in HR/People Operations or HRIS admin.
• Strong attention to detail, organization and follow-through.
• Comfortable with HR systems, spreadsheets and employee data.
• Proactive, solution-oriented with a customer-service mindset.
• Ability to handle confidential information with discretion.
• Professional fluency in English, written and spoken.

Responsibilities

• Manage and support global employee lifecycle processes, including onboarding, changes, transfers, promotions, leaves and offboarding.
• Prepare and maintain HR documentation, contracts and employee records.
• Support day-to-day HiBob/HRIS administration, data accuracy, reporting and workflows.
• Provide accurate employee data for payroll and benefits and resolve discrepancies with teams and providers.
• Serve as a point of contact for global employees and managers on People Operations questions.
• Support People & Culture activities and general office needs at our Poland site.
• Maintain compliant, audit-ready employee records and identify process improvements.

Skills

HR Operations

HRIS Administration

Communication

Attention to detail

Education

Bachelor's degree in HR/Business

Tools

HiBob HRIS

Job description

Description

We’re looking for a Global People Operations Specialist to join our People & Culture team and support day-to-day People Operations across our global organization. You’ll work closely with the People Operations Manager, People Business Partners, managers, IT, Finance, and external providers to ensure employees receive timely and accurate support. You’ll also help keep our HR systems, data, documentation, and processes running smoothly while supporting our teams.

If you’re organized, detail-oriented, comfortable working with HR systems and data, and passionate about creating great employee experience, we’d love to hear from you!

About Form

FORM powers the world’s two billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM solutions include the AI-enabled task management platform GoSpotCheck, Trax’s image recognition technology, and FORM OpX, all of which activate and connect teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. With more than 25 years of experience, FORM supports 100,000+ global users from some of the world’s more recognizable global brands in 45 countries.

Responsibilities

• Manage and support global employee lifecycle processes, including onboarding, employee changes, transfers, promotions, leaves, and offboarding.
• Prepare and maintain HR documentation, contracts, employee records, and statutory leave documentation.
• Support day-to-day global HiBob/HRIS administration, data accuracy, reporting, and workflows.
• Provide accurate employee data for payroll and benefits processes and help resolve discrepancies in collaboration with relevant teams and providers.
• Serve as a point of contact for global employees and managers regarding People Operations questions and processes.
• Support People & Culture activities and general office needs at our Poland site.
• Maintain accurate, confidential, compliant, and audit-ready employee records.
• Identify opportunities to simplify, improve, and automate global People Operations processes.

Minimum Qualifications

• 3–5 years of experience in HR, People Operations, HR Operations, HRIS administration, or a related field.
• Strong attention to detail, organization, communication, and follow-through.
• Comfortable working with HR systems, spreadsheets, and employee data.
• Proactive, solution-oriented approach with a strong customer-service mindset.
• Ability to handle confidential information with discretion.
• Professional fluency in English, written and spoken.

Preferred Qualifications

• Experience with HiBob or a similar HRIS, such as Workday.
• Experience supporting employees and People Operations processes across multiple countries or entities.
• Experience supporting payroll and benefits processes.
• Advanced Excel or Google Sheets skills.Experience with HR reporting, process improvement, or automation.
• Bachelor’s degree in HR, Business Administration, or a related field.

What We Offer

• Full remote or hybrid work from our cozy office in Krakow.
• The option to enroll in a medical package on preferential terms.
• Subsidized English language courses.
• Company-provided work equipment.
• Opportunities for internal growth and career development.
• Access to internal learning resources.

Compensation

9,042 – 9,667 PLN per month. Exact compensation may vary depending on skills, experience, and location within Poland.