Global Payments Operations Specialist (Hybrid)

Citigroup Inc.; Olsztyn; Hybrid; PLN 69,000 - 109,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance

Parental leave

Sport card

Discount programs

Annual incentive

Volunteering day

Flex benefits

Job summary

Citigroup Inc. in Poland is seeking a Payments Operation Analyst to join the MEA Payments Operations Department. You will help manage the payments flow through internal bank systems and collaborate with the Transaction Services team to ensure accurate, timely processing.

The role requires fluent English, strong analytical abilities, and proficiency in Microsoft Office. Flexibility to work shifts is essential in this global operations environment.

Qualifications

• Fluent communication in English (written and spoken).
• Strong analytical and problem-solving abilities.
• Able to work in a shift system, including holidays and weekends.
• Proficient with Microsoft Office.

Responsibilities

• Performing processing activities
• Identify and correct discrepancies in the systems
• Ensure transactions are processed accurately, in a timely manner and in line with international banking standards
• Conducting communication with internal and external clients
• Timely and effective management of all new tasks assigned by manager
• Solving current processing issues and taking action to optimize the process (coordinating tests and projects)
• Preparing and verifying procedures, other regulations, process descriptions, process maps, capacity plans etc.

Skills

English fluency

Analytical skills

Problem solving

Shift work flexibility

Tools

Microsoft Office

Job description

Citigroup Inc. in Poland is seeking a Payments Operation Analyst to join the MEA Payments Operations Department. You will help manage the payments flow through internal bank systems and collaborate with the Transaction Services team to ensure accurate, timely processing.

The role requires fluent English, strong analytical abilities, and proficiency in Microsoft Office. Flexibility to work shifts is essential in this global operations environment.