Payments Operation Analyst

Citibank (Switzerland) AG; Olsztyn; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Life insurance

Employee assistance

Job summary

Citi is seeking a Payments Operations Analyst in Poland to support MEA Payments Operations. You will execute transactions and collaborate with the Transaction Services team to ensure accurate and timely processing for corporate clients.

The role requires fluent English, strong analytical skills, and flexibility to work in a shift system to support global operations. Hybrid work is offered with potential benefits described in the offer.

Qualifications

• Payment experience is an asset.
• Fluent written and spoken English.
• Strong MS Office skills.
• Analytical mindset with detail orientation.
• Willingness to work in shifts including holidays/weekends.

Responsibilities

• Performing processing activities
• Identify and correct discrepancies in the systems
• Ensure transactions are processed accurately, in a timely manner and in line with international banking standards
• Conducting communication with internal and external clients
• Timely and effective management of all new tasks assigned by manager
• Solving current processing issues and taking action in order to optimize the process (coordinating tests and projects)
• Preparing and verifying procedures, other regulations, process descriptions, process maps, capacity plans etc.

Skills

Fluent English

Analytical thinking

Problem solving

Attention to detail

Tools

Microsoft Office

Job description

Payments Operation Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. You have a great opportunity to become a part of an amazing team working for one of the biggest banks in the world! We are currently looking for a Payments Operation Analyst. The successful candidate will join the MEA Payments Operations Department responsible for delivering high quality service to our corporate clients by offering accurate and timely management of payments flow through our internal bank systems. Your potential future responsibilities will include executing transactions and participating in complex processes in coordination with the Transaction Services team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Responsibilities

• Performing processing activities
• Identify and correct discrepancies in the systems
• Ensure transactions are processed accurately, in a timely manner and in line with international banking standards
• Conducting communication with internal and external clients
• Timely and effective management of all new tasks assigned by manager
• Solving current processing issues and taking action in order to optimize the process (coordinating tests and projects)
• Preparing and verifying procedures, other regulations, process descriptions, process maps, capacity plans etc.

Requirements

• Payment experience will be an asset
• Fluent communication in both written and spoken English
• Good knowledge of Microsoft Office
• Well-developed analytical skills including investigative mindset, independence in problem solving and a keen eye to detail
• Flexibility and readiness to work in a shift system, including public holidays and weekends, to support global operations

Benefits

Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program).

Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates.

Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates.

Employee Assistance Program financed by.

Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave).

Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates.

Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

Additional day off for volunteering.

Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

Opportunity to receive an annual discretionary incentive award.

Special offers and discounts for employees.

Click here to review the Remuneration Regulations extract.

Location & Salary

Time Type: Full time

Primary Location Full Time Salary Range: 68 740,00 zł - 108 660,00 zł

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.