Global Partner Engagement Product Lead for Growth & Loyalty

Vaillant Group Business Services Poland; Katowice; Hybrid; PLN 180,000 - 320,000; Full time

Benefits offered by this job

Flexible work model

Health & Wellness support

Time off & balance

Financial perks

Growth & Development

Culture & Community

Job summary

Vaillant Group Business Services Poland is seeking a Senior Product Owner for Partner Engagement to shape strategy, drive commercial performance, and maximize customer value across global markets.

You will bridge business and technology teams, define roadmaps, and prioritize requirements to deliver impactful solutions. The role emphasizes stakeholder management, KPI-driven decisions, and a strong focus on loyalty ecosystem initiatives.

Qualifications

• Degree in Business Administration, Information Technology, Computer Science, or a comparable field.
• Several years of experience in Product Ownership or Product Management, ideally within loyalty, rewards, cashback, rebate, referral, or membership programs and good expertise in Salesforce and SAP.
• Strong understanding of loyalty program mechanics, campaign management, customer engagement, and product strategy.
• Experience balancing business and customer needs, managing stakeholders, and driving commercial performance based on KPIs.
• Nice to have: experience with global loyalty ecosystems, partner engagement platforms, or customer retention solutions in an international environment.
• Business-fluent English, both written and spoken.

Responsibilities

• Define, communicate, and execute the product vision, strategy, value proposition, and roadmap for our Partner Engagement solutions.
• Analyze market trends, customer needs, competitive developments, and business opportunities to identify growth potential and guide product evolution.
• Collect, evaluate, and prioritize customer, business, and regional market requirements to ensure maximum product value.
• Own the commercial performance of the product, manage business cases, revenue targets, and incentivization strategies.
• Collaborate with global and regional marketing and sales organizations to enable successful product adoption and growth.
• Align priorities across business and technology functions to ensure delivery of strategic initiatives.
• Steer product development and operations within scope, budget, and timelines.
• Define and optimize operating models, processes, and governance structures to maximize business impact and efficiency.
• Use customer, operational, and financial KPIs to monitor performance and identify improvement opportunities.
• Steer development of Frontend, Backend for Frontend, Backend incl. Salesforce and SAP processes.

Skills

Product ownership

Stakeholder management

Strategic thinking

Customer focus

English proficiency

Education

Bachelor's degree in Business Administration / IT / CS

Tools

Salesforce

SAP

Job description

Vaillant Group Business Services Poland is seeking a Senior Product Owner for Partner Engagement to shape strategy, drive commercial performance, and maximize customer value across global markets.

You will bridge business and technology teams, define roadmaps, and prioritize requirements to deliver impactful solutions. The role emphasizes stakeholder management, KPI-driven decisions, and a strong focus on loyalty ecosystem initiatives.