Global Key Account Manager – Payroll & HR Solutions

SD Worx Poland; Katowice; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Flexible working

Development programs

Career growth

Collaborative culture

Job summary

SD Worx Poland is seeking an International Key Account Manager to manage a portfolio of international mid-market and enterprise clients within our Global Solutions division. You will own client relationships, drive account growth, and align payroll and HR solutions with evolving international needs.

The role combines strategic account leadership with hands-on day-to-day commercial interactions. Ideal candidates have 5+ years in a B2B commercial role, experience in multi-country environments, and

Qualifications

• Minimum 5 years of experience in a commercial or contractual role within a B2B environment, preferably in payroll, HR services, or outsourcing solutions.
• Experience working in a multi-country or matrix organisation.
• Experience managing international clients.
• Excellent German and fluent English.
• Strong negotiation, stakeholder management, and communication skills.
• Willingness to travel within Europe.

Responsibilities

• Act as the single commercial point of contact for a portfolio of international mid-market and enterprise Global Solutions clients, with full ownership of the relationship.
• Drive sustainable account growth by identifying upsell opportunities, extending existing contracts, and increasing overall account value (ACV).
• Proactively understand client needs and translate these into tailored payroll and HR solutions, leveraging strong and trusted client relationships.
• Lead and influence commercial conversations at both tactical and strategic level, positioning SD Worx as a trusted partner in payroll outsourcing and HR transformation.
• Own the commercial, contractual, and escalation aspects of the account, ensuring close alignment with internal stakeholders such as Service Delivery, Product Management, Legal, and external partners.

Skills

German

English

Negotiation

Stakeholder mgmt

Account management

Travel willingness

Job description

SD Worx Poland is seeking an International Key Account Manager to manage a portfolio of international mid-market and enterprise clients within our Global Solutions division. You will own client relationships, drive account growth, and align payroll and HR solutions with evolving international needs.

The role combines strategic account leadership with hands-on day-to-day commercial interactions. Ideal candidates have 5+ years in a B2B commercial role, experience in multi-country environments, and