Global Integration Services Lead & Solution Architect

Galderma Polska Sp. z o.o.; Kraków; Hybrid; PLN 220,000 - 340,000; Full time

Benefits offered by this job

Hybrid work culture

Competitive compensation with bonus

Job summary

Galderma Polska Sp. z o.o. in Kraków is seeking a Senior IT Manager of Integration Services to lead the global integration design, governance and delivery across nearshore and offshore teams.

The role requires deep architectural knowledge and the ability to influence stakeholders throughout the software lifecycle. The position oversees end-to-end delivery, service governance, and ongoing optimization of the integration platform, with a hybrid work setup and a focus on compliant, secure solutions

Qualifications

• 8+ years of relevant working experience in application and IT Service delivery within global corporate environment.
• 3+ years in a similar Service Owner role.
• Experience working as part of integrations, delivering middleware services.
• A deep practical understanding of IT Service Management, IT Governance, IT Financial Management and Vendor Management.
• Experience with E2E GxP validated integrations a strong plus
• Experience in streamlining and consolidating processes across technologies and teams.
• Fluency in English.

Responsibilities

• Responsible for the entire IT service lifecycle strategy, design, transition, operations, enhancements according to the agreed roadmap with Stakeholders and Galderma IT framework.
• Consolidation and maintenance of 3 year service roadmap and related capacity planning in collaboration with application consumers Accountable for IT Service Delivery and operational excellence to ensure available, predictable, efficient and innovative services which deliver business value.
• Manage a mix of nearshore, offshore, internal and external resources, ensuring effective delivery.
• Orchestrate and assess incoming demands with domain and business owners, ensuring ongoing E2E delivery according to the agreed priorities, costing model and timelines.
• Service monitoring, control and reporting (financial, resource, compliance, technical) Ensure a fit-for-purpose service governance framework to ensure a consistent and optimal approach to integrations, offering clarity and security to consumers in line with Galderma expectations.
• Be at the hub of the IT organization, maintaining working relationships across teams, playing an active role in the harmonization of activities and mutual dependencies.
• Drive innovation and continuous improvement.
• Identify and assess emerging trends and lead related initiatives for best in class integration services.
• Play an active role in defining and monitoring contracts with vendors along with related agreed service levels Monitor and measure service compliance and risk; accountable to ensure appropriate standards with any gaps effectively managed.
• Ensure the continued qualification of the integration platform according to GxP standards.
• Key focus on consolidation, simplification and a structured "factory" approach to Integration delivery for an optimized, mature and predicable service.

Skills

8+ years of experience

3+ years in Service Owner role

IT Service Management

Vendor Management

GxP integrations experience

English fluency

Job description

Galderma Polska Sp. z o.o. in Kraków is seeking a Senior IT Manager of Integration Services to lead the global integration design, governance and delivery across nearshore and offshore teams.

The role requires deep architectural knowledge and the ability to influence stakeholders throughout the software lifecycle. The position oversees end-to-end delivery, service governance, and ongoing optimization of the integration platform, with a hybrid work setup and a focus on compliant, secure solutions