Global End-User Experience Engineer — Endpoints & Automation

Balyasny Asset Management L.P.; Warszawa; On-site; PLN 180,000 - 270,000; Full time

Job summary

Balyasny Asset Management L.P. is seeking an End User Experience Engineer to join our End User Experience Engineering team.

This role focuses on standardization, automation, and reliability at scale, working with Windows, IAM, networking, security, and application teams to deliver a consistent global user experience. You will own end-user platforms and solutions including SASE/ZTNA remote access, Apple endpoints, and mobility, with responsibilities spanning enrollment, compliance, app delivery,

Qualifications

• 5+ years of experience in endpoint engineering, EUC, or end-user platform engineering in an enterprise environment (financial services preferred).
• Strong hands-on experience managing seamless and secure remote access solutions on a global scale.
• Strong hands-on experience with Apple platform management and solid macOS fundamentals.
• Experience managing iOS/iPadOS devices at scale (enrollment, compliance, app deployment).
• Working knowledge of Android Enterprise fundamentals (enrollment models, compliance, app delivery).
• Scripting/automation skills (bash/zsh and/or Python) and comfort working with APIs.
• Proven ability to troubleshoot cross-domain issues involving endpoints, identity, and network dependencies.

Responsibilities

• Apply a user-first mindset to build and maintain an end user experience that is seamless, efficient and world-class.
• Own next-gen remote access client rollouts (SASE/ZTNA) and ongoing management.
• Own core engineering and operations for Apple endpoints and mobility, including: Apple Business Manager, Automated Device Enrollment, and VPP app distribution.
• iOS/macOS lifecycle management (patching/upgrades, configuration profiles, compliance mechanics).
• Provide baseline Android coverage (Android Enterprise) for enrollment, compliance, and core app delivery.
• Troubleshooting end-user experience issues spanning endpoints, identity, network/proxy, and SaaS client behavior.
• Build automation and reporting using scripting and APIs (Jamf API, device management APIs, and lightweight integrations as needed).
• Apply AI/LLM tools to reduce operational toil and improve troubleshooting, automation, and documentation (within firm controls and data handling standards).
• Produce and maintain runbooks, operational documentation, and change validation procedures; contribute to post-incident improvements and standardization.

Skills

Endpoint engineering

EUC

Automation

APIs

Scripting

Troubleshooting

Tools

Jamf API

Intune

SCCM

Job description

Balyasny Asset Management L.P. is seeking an End User Experience Engineer to join our End User Experience Engineering team.

This role focuses on standardization, automation, and reliability at scale, working with Windows, IAM, networking, security, and application teams to deliver a consistent global user experience. You will own end-user platforms and solutions including SASE/ZTNA remote access, Apple endpoints, and mobility, with responsibilities spanning enrollment, compliance, app delivery,