Global Customer Service & Supply Chain Coordinator

Dover Corporation; Kajetany; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private Health Care (Medicover)

Multisport

Performance based yearly merit raise

Recruitment Referral bonus

Company Social Benefits Fund

Group life insurance plan

Smart casual dress code

Growth opportunities within an国际ly 조직

Job summary

Dover Imaging & Identification (DII) is recruiting a Customer Service Coordinator to bridge internal customers, operations and global demand teams. You will coordinate intercompany flows, ensure regulatory compliance, monitor performance, and drive issue resolution across the supply chain.

The role collaborates with purchasing, production planning, warehousing, and regional support functions to ensure efficient and compliant operations. Strong SAP MM experience is essential.

Qualifications

• Experience with SAP MM module.
• Understanding of supply chain processes.
• Knowledge of Inventory, purchasing and pricing management.
• Strong communication and interpersonal skills.
• English proficiency at B2 level or higher.

Responsibilities

• Review and validate Purchase Orders to ensure accuracy and compliance with internal requirements.
• Verify product availability and the completeness of information required for order processing and delivery. Coordinate necessary corrections with relevant stakeholders when needed.
• Manage and prioritize demand requests, ensuring timely execution and alignment across involved teams.
• Provide regular updates to internal customers regarding the status and progress of ongoing activities and open issues.
• Identify process deviations and non-conformities, communicate findings to stakeholders, and propose appropriate corrective actions within the scope of responsibility.
• Escalate non-standard requests, complex issues, and significant non-conformities to management when required.
• Understand internal customer requirements and ensure a high level of service and responsiveness.
• Create and process Credit and Debit Notes in accordance with company procedures.
• Coordinate master data updates by collecting business requirements from internal customers and ensuring appropriate system changes are implemented.
• Act as the key liaison between Supply Chain, IT, and Process Development teams, supporting system enhancements, process improvements, and the implementation of new business requirements.
• Contribute to continuous improvement initiatives aimed at increasing operational efficiency and process standardization.

Skills

Supply chain knowledge

Communication

English (B2+)

Detail oriented

Problem solving

Independent worker

Stakeholder collaboration

Customer focus

Negotiation

Process improvement

Tools

SAP MM

Job description

Dover Imaging & Identification (DII) is recruiting a Customer Service Coordinator to bridge internal customers, operations and global demand teams. You will coordinate intercompany flows, ensure regulatory compliance, monitor performance, and drive issue resolution across the supply chain.

The role collaborates with purchasing, production planning, warehousing, and regional support functions to ensure efficient and compliant operations. Strong SAP MM experience is essential.