Global Customer Service Rep - Lisbon (Relocation Bonus)

Nomadify; Lublin; On-site; PLN 79,000 - 105,000; Full time

Benefits offered by this job

Relocation bonus 2500€ (gross)

Paid training

International team

Job summary

Nomadify is seeking a Customer Service Representative to join our international Lisbon team. You will handle inbound inquiries via phone, email, and chat, provide accurate information, and ensure high levels of customer satisfaction in a structured, multilingual environment.

No previous customer service experience is required—full training is provided. Relocation support includes help obtaining NIF/NISS and a relocation bonus of 2,500€ (gross) paid with the first payroll, with additional

Qualifications

• Native or fluent in at least one European language.
• Basic to intermediate English (B1 or higher).
• Willing to relocate to Lisbon for 12 months.
• Customer-oriented, reliable, eager to learn.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information and solutions in a timely, professional manner.
• Ensure a high level of customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve complex issues when required.

Skills

Multilingual

English B1+

Customer-oriented

Job description

Nomadify is seeking a Customer Service Representative to join our international Lisbon team. You will handle inbound inquiries via phone, email, and chat, provide accurate information, and ensure high levels of customer satisfaction in a structured, multilingual environment.

No previous customer service experience is required—full training is provided. Relocation support includes help obtaining NIF/NISS and a relocation bonus of 2,500€ (gross) paid with the first payroll, with additional